The Westin Seattle, Seattle, Issue

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Rank

14th

Out of 267

The Westin Seattle	Average Price: $127 Check Rates

Hotel Class:

1900 5th Avenue

Seattle, 98101 View map

4-Star Hotel Rank: 9 of 20
Average review rating: 3.88

OpinionWell Value Index: 6

Traveler reviews analyzed: BedBugRegistry (4) , Expedia (94) , MyTravelGuide (1053) , Priceline (1910) , Travelocity (15) , TripAdvisor (1077) , YahooTravel (80)

SAFE TO BOOK ? (5/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	Recent comments complained about bed bugs.

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Keyword Cloud

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annoy (21) avoid (19) awful (18) bad (86) bed bugs (22) big deal (18) bit dated (18) broken (18) complain (48) complaint (43) cramped (16) dated (66) difficult (21) dirty (64) disappoint (104) disgust (22) disturbing (14) downside (15) dusty (16) expensive (207) gross (16) hard (46) hassle (13) horrible (29) inconvenient (14) issue (63) lack (32) loud (31) mold (18) negative (39) noise (112) noisy (42) outdated (33) outrageous (20) overpriced (33) poor (50) pricey (37) problem (143) ridiculous (30) rude (38) slow (59) smell (83) stain (14) terrible (28) tiny (25) uncomfortable (21) unfortunate (34) worn (56) worst (23) wrong (23)

Issue

Appears in 83 comments.

The following words were used in comments with Issue:
bathroom (4) elevator (4) helpful (5) hotel (16) housekeeping (4) ice (3) internet (3) liked (3) most (3) need (5) noise (5) not (16) park (5) personable (3) room (14) service (5) shower (3) small (3) staff (5) useful (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. In defense of the hotel they followed up with me about this issue.

"Just okay " Read full review on TripAdvisor 4/12/2012 Vote

2. ummm maybe go back to The Sheraton, didn't have this issue.

"Great View; annoying creaks and crackles. " Read full review on TripAdvisor 3/22/2012 Vote

3. All in all I'd have no issues coming back.

"Great location and nice hotel " Read full review on TripAdvisor 1/25/2012 Vote

4. This isn't a big issue for us but I must admit that it gives a poor first impression.

"Bad experience, poor customer service. Hopefully it doesn't happen to you " Read full review on TripAdvisor 1/6/2012 Vote

5. Owing to a pressing family issue, I had less than 24 hours to book my trip from Australia to Seattle.

"I would go back to stay at this hotel for the location and the views from the higher floors. " Read full review on TripAdvisor 12/4/2011 Vote

6. No issues with noise.

"Nov 12, 2011 " Read full review on TripAdvisor 11/14/2011 Vote

7. Figured that it was no issue.

"Ho Hum! " Read full review on TripAdvisor 10/31/2011 Vote

8. To compound the issue, my two very young children were having a break down in their very nice lobby, adding to nerves for us and the staff.

"Nice hotel, great beds, mixed staff. " Read full review on TripAdvisor 10/3/2011 Vote

9. I felt we did the right thing to notify the hotel of the issue and that they should have addressed our request more promptly.

"Best Location in Seattle, Customer Service Questionable " Read full review on TripAdvisor 9/20/2011 Vote

10. One final issue: the elevators do not have key card access, and we witnessed at least one homeless individual using the ice machine on our floor (35) to procure ice for her needs.

"A negative experience from start to finish " Read full review on TripAdvisor 9/4/2011 Vote