The Fairmont Olympic Seattle, Seattle, Complain

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Rank

7th

Out of 267

The Fairmont Olympic Seattle	Average Price: $199 Check Rates

Hotel Class:

411 University Street

Seattle, 98101 View map

5-Star Hotel Rank: 2 of 7
Average review rating: 4.41

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (65) , MyTravelGuide (4) , Priceline (41) , Travelocity (4) , TripAdvisor (534) , YahooTravel (33)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
free (2) hotel (3) internet (2) management (2) not (6) room (2) staff (2) upgraded (2)

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1. Staff were very friendlyOnly complain is that the internet is not free.

"Beautiful and sumptuous hotel " Read full review on TripAdvisor 10/15/2011 Vote

2. Not the greatest internet as it is sometimes weak and unreliable (more reason not to pay for it) but when I wrote a message to customer service complaining about it, the IT manager called me and increased the bandwidth.

"VERY GOOD HOTEL--GREAT STAFF " Read full review on TripAdvisor 9/4/2011 Vote

3. We complained and were told they were fully booked, no offer of a free upgrade.

"Not what we booked " Read full review on TripAdvisor 8/15/2011 Vote

4. unbeatable location for the price nothing i can complain about this hotel.

"unbeatable location for the price " Read full review 10/1/2009 Vote

5. Since I didn't have to get up early, I didn't complain to hotel staff.

"Elegant hotel " Read full review on Travelocity 7/1/2009 Vote

6. Everything in the room was pretty nice, really only a couple things i'd complain about, one of our bathrobes in the room was a bit worn-out and the tv needs to be upgraded.

"classy hotel and friendly staff " Read full review on TripAdvisor 5/20/2009 Vote

7. Our teenagers complain of this.

"OMG this place needs to be updated in their rooms " Read full review on TripAdvisor 10/12/2008 Vote

8. We complained to American Express who apparently caused a stink with the asst.

"Significant deterioration... " Read full review on TripAdvisor 6/17/2008 Vote

9. The restaurant manager comped us some fruit trays the next morning after we complained.

"A little rough around a few edges " Read full review on TripAdvisor 5/12/2008 Vote

10. After our event, we complained again that the airconditioning was not working properly (at the wedding reception) and other kinks that went wrong within the event.

"Terrible service for weddings! " Read full review on TripAdvisor 4/11/2007 Vote