Aston Kaanapali Shores, Lahaina, Complaint

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Rank

7th

Out of 91

Aston Kaanapali Shores	Average Price: $191 Check Rates

Hotel Class:

3445 Lower Honoapiilani Road

Lahaina, 00000 View map

3-Star Hotel Rank: 2 of 20
Average review rating: 4.09

OpinionWell Value Index: 10

Traveler reviews analyzed: TripAdvisor (1093) , YahooTravel (51)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 80 comments.

The following words were used in comments with Complaint:
$ (6) area (3) beach (3) bed (3) complaints (80) desk (3) drink (4) good (3) hotel (4) lighting (6) much (4) need (6) not (12) park (6) pool (9) pretty (3) room (8) service (3) trip (3) updated (3)

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1. My other complaint is the beach is lacking.

"Good Value " Read full review on TripAdvisor 4/15/2012 Vote

2. This was a very good place to stay and I don't have any complaints.

"For the Maui newbie " Read full review on TripAdvisor 4/13/2012 Vote

3. I am sorry to say that this experience tainted our lovely holiday and were disappointedthat we had to experience the upheavel of changing rooms and making complaints.

"Disapointing " Read full review on TripAdvisor 4/9/2012 Vote

4. The only complaint would be the sloooooow Internet.

"Great place to stay " Read full review on TripAdvisor 4/6/2012 Vote

5. My only other complaint, about an otherwise good rental, is that the kitchen was rather sparsely equipped.

"Comfortable and clean " Read full review on TripAdvisor 3/31/2012 Vote

6. The 2 complaints I had with this property? The pool was cold, I'm pretty sure it's not heated and if they rely on the weather, the weather was pretty much not what you would expect for Hawaii.

"Bring your earplugs but nice hotel " Read full review on TripAdvisor 3/10/2012 Vote

7. Our only complaint it the nickle dime business center ($.

"Very nice; good value. " Read full review on TripAdvisor 3/5/2012 Vote

8. And our main complaint is the constant roar of the restaurant chimney, very noticeable from the lanai of some of the inner rooms.

"Consistently high standards, no bad surprises " Read full review on TripAdvisor 3/5/2012 Vote

9. One complaint I did make to the front desk and the hostess at the pool is the smoking on the boardwalk along the beach.

"Loved the birds! " Read full review on TripAdvisor 2/29/2012 Vote

10. I have no complaints about our visit.

"Very nice place " Read full review on TripAdvisor 2/17/2012 Vote