Four Seasons Resort Hualalai at Historic Ka'upulehu, Kailua-Kona, Complaint

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Four Seasons Resort Hualalai at Historic Ka'upulehu	Average Price: $900 Check Rates

Hotel Class:

72-100 Ka'upulehu Drive

Kailua-Kona, View map

5-Star Hotel Rank: 1 of 1
Average review rating: 4.46

OpinionWell Value Index: 2

Traveler reviews analyzed: TripAdvisor (555)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 27 comments.

The following words were used in comments with Complaint:
$ (3) bed (7) breakfast (3) complaints (27) good (2) great (2) hotel (3) management (2) not (7) pool (2) resort (4) room (4) small (2) sofa (2) uncomfortable (2)

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1. The second complaint was the air conditioning.

"A Spectacular Property and Hotel " Read full review on TripAdvisor 4/18/2012 Vote

2. Two complaints though: The bed provided for my daughter was a poorly design futon (with an uncomfortable fold in the middle).

"A Spectacular Property and Hotel " Read full review on TripAdvisor 4/18/2012 Vote

3. The only tiny complaint that I had was that there weren't any outlets near the bed for my husband's C-Pap machine.

"Truly a romantic place " Read full review on TripAdvisor 1/29/2012 Vote

4. Our only complaint was that there were a lot of flies in the restuarant since it was open to the outside.

"Worth the Money " Read full review on TripAdvisor 10/24/2011 Vote

5. The only minor complaint that I can think of is the bed.

"Spectacular room,service and view " Read full review on TripAdvisor 10/14/2011 Vote

6. Our complaints were instantly addressed by a director and they offered to relocate us to another room.

"Rough Start but Decent Ending " Read full review on TripAdvisor 8/19/2011 Vote

7. My only complaint.

"Possibly the best hotel experience I've ever had. " Read full review on TripAdvisor 7/27/2011 Vote

8. I really do not understand why there arent more complaints about this resort.

"Cockroaches everywhere " Read full review on TripAdvisor 7/13/2011 Vote

9. I have very little complaints- other than the bed being too squishy for my taste and that it would be easy to forget this is Hawaii as some of the culture is lost at this resort, but they do have a Culture center and we did seek out going to some of the activities they set up such as bracelet making, etc.

"Perfect- it does not get any better " Read full review on TripAdvisor 7/5/2011 Vote

10. My only complaints are that the food is not out-of-this-world but it is still very good and the makeup artist/hair stylist is not good at all.

"Absolutely amazing. Already planning to go back. " Read full review on TripAdvisor 1/20/2011 Vote