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Four Seasons Resort Hualalai at Historic Ka'upulehu

Average Price: $900  
 
Hotel Class:
72-100 Ka'upulehu Drive
Kailua-Kona, View map  
5-Star Hotel Rank: 1 of 1
Average review rating: 4.46
OpinionWell Value Index: 2
Traveler reviews analyzed: TripAdvisor (555)
SAFE TO BOOK ? (0/5 issues found)
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Complain
Appears in 28 comments. 
The following words were used in comments with Complain:
beach (2)   bed (3)   construction (3)   dinner (2)   floor (2)   guest (2)   hotel (3)   kid (5)   much (3)   not (7)   problem (2)   resort (4)   reviews (3)   room (4)   service (3)   sleep (2)   small (2)   sofa (2)   trip (2)   upgraded (2)    
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1. Many people have noted or complained how expensive this resort is, but having stayed both at Mauna Kea and Fairmont for not that much less, I can honestly say you get so much more at Hualalai for the small difference in price.
"True Paradise " Read full review on TripAdvisor   5/17/2012 Vote      
2. The next morning, housekeeping started making noise in the room above us, and we complained again, and the Director offered to allow us to have a very late check out on our last day since we had a red-eye home, and that allowed us to use the pool and head back to our room to shower and pack before dinner.
"Quite possibly our favorite hotel experience ever! " Read full review on TripAdvisor   3/12/2012 Vote      
3. We complained about the landscaping noise and the Director of Rooms managed to get the golf course landscaping to start later in the mornings during our stay.
"Quite possibly our favorite hotel experience ever! " Read full review on TripAdvisor   3/12/2012 Vote      
4. My only small complain was the housekeeping staff missed the room a couple of times, but everything else was so great that it did not matter.
"What a great trip " Read full review on TripAdvisor   11/1/2011 Vote      
5. I wrote a rather lengthy letter to FS factually documenting the issues we experienced, not so much to complain as to inquire how or why they happened.
"Nice, But Not Quite FS 'Perfection' " Read full review on TripAdvisor   10/25/2011 Vote      
6. The only thing I can think of to complain about is the bed was quite soft and after 4 nights sleeping in it there was definitely a 'mould' of where I had been sleeping.
"Fantastic hotel and great customer service " Read full review on TripAdvisor   10/14/2011 Vote      
7. We really didn't want to complain but it was getting unbearable and not what one would expect from a top tier resort.
"Rough Start but Decent Ending " Read full review on TripAdvisor   8/19/2011 Vote      
8. There wasn't a single thing I could possibly complain about.
"unbelievable " Read full review on TripAdvisor   6/29/2011 Vote      
9. This continued till midnight despite me calling to complain around 11.
"Second visit was slightly underwhelming... " Read full review on TripAdvisor   6/12/2011 Vote      
10. I saw some reviews that complained about the lack of pure sand beach areas.
"The best place we have ever stayed at!! " Read full review on TripAdvisor   5/10/2011 Vote      
   
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