Drury Inn and Suites Riverwalk, San Antonio, Complain

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Rank

14th

Out of 504

Drury Inn and Suites Riverwalk	Average Price: $182 Check Rates

Hotel Class:

201 North Street Mary's

San Antonio, 78205 View map

5-Star Hotel Rank: 2 of 20
Average review rating: 4.33

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (31) , MyTravelGuide (1) , Travelocity (35) , TripAdvisor (354) , YahooTravel (2)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 14 comments.

The following words were used in comments with Complain:
free (5) not (4) room (3)

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1. They never complained about anything, the guys just smiled and said they were up for the challenge.

"Best Customer Service!!!!!!!! " Read full review on TripAdvisor 5/19/2012 Vote

2. Not complaining though since we hardly stayed in the room.

"Great location and service! " Read full review on TripAdvisor 4/17/2012 Vote

3. We took advantage of the 5:30-7pm free buffet dinner they provided which wasn't anything special, but it was free so how can you complain? Also 3 free mix drinks/beers a person was pretty sweet.

"Great location and service! " Read full review on TripAdvisor 4/17/2012 Vote

4. But~~who can complain when it's 'free'.

"Great place to stay on the river " Read full review on TripAdvisor 12/10/2011 Vote

5. Not much to complain about here as the beds are comfy, sure the towels could be a lot thicker and the bathroom amenities could be upgraded, but if convenience and value are what you crave.

"It's all about the room, book 734 and you won't be disappointed! " Read full review on TripAdvisor 6/27/2010 Vote

6. I know people in other reviews complained of the buses and that might have been a factor if we were on that side of the hotel.

"Clean, Functional and a Perfect Fit for our Family of 5 " Read full review on TripAdvisor 3/22/2010 Vote

7. Obviously, the offerings are a fat, salt, carbo fest, but yes, it is free, so don't complain.

"Top Flight on a Budget on the Riverwalk " Read full review on TripAdvisor 3/10/2010 Vote

8. All of us complained about the showers- not strong enough and a problem regulating hot and cold, but other than that no complaints.

"Would stay there again! " Read full review on Travelocity 3/1/2010 Vote

9. people were complaining on that.

"Not For Couples " Read full review on TripAdvisor 2/24/2010 Vote

10. I heard others complaining about the molasses slow elevators, we used the stairs all but one time, and every time we passed there was a line for the two lifts.

"Blah, Nothing Special " Read full review on TripAdvisor 2/21/2010 Vote