Hilton Orlando Resort Lake Buena Vista, Orlando, Poor

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Rank

30th

Out of 543

Hilton Orlando Resort Lake Buena Vista	Average Price: $162 Check Rates

Hotel Class:

1751 HOTEL PLAZA Boulevard Lake Buena Vista

Orlando, 32830 View map

0-Star Hotel Rank: 6 of 204
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (25) , TripAdvisor (672)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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annoy (19) avoid (13) awful (12) bad (46) bed bugs (9) big deal (10) bit dated (6) broken (12) chipped (7) complain (32) complaint (24) dated (22) difficult (7) dirty (17) disappoint (47) disturbing (7) downside (19) expensive (73) hard (37) hassle (13) horrible (14) inconvenient (11) irritate (6) issue (36) lack (13) loud (19) mediocre (6) mistake (11) mold (11) negative (35) noise (43) noisy (18) outdated (17) overpriced (17) poor (25) pricey (34) problem (78) ridiculous (10) rock (5) rude (16) slow (27) smell (33) tear (7) terrible (18) tiny (8) uncomfortable (6) unfortunate (15) worn (17) worst (15) wrong (21)

Poor	Appears in 25 comments.

The following words were used in comments with Poor:
breakfast (3) customer (3) free (2) hotel (7) housekeeping (2) management (3) markets (2) money (3) need (3) not (3) park (3) pool (2) price (4) pricey (2) quality (2) rating (2) room (3) service (9) shop (2) towel (2)

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1. The room was rather dark with poor lighting to compensate.

"Good location ;average accommodations. " Read full review on TripAdvisor 5/19/2012 Vote

2. I called a total of 4 times and I even left a message for the Manager, but was never called back (poor customer service).

"Hilton - Could Use Some Customer Service " Read full review on TripAdvisor 3/14/2012 Vote

3. The hotel facitlites were good restaraunts italian poor though and pricey, market shop again pricey, disney store two large pools one heated a jacuzzi very warm free towels on pool,if you wanted breakfast in i recommend going to crossroads about 20 mins walk from hotel it has a supermarket there if you want to buy cereals for you kids first thing in the morning and more restraunts too.

"Great hotel ignore the reviews experience for yourself " Read full review on TripAdvisor 12/15/2011 Vote

4. 3) TV - Nice HD set, but many channels not working and the ones that did had poor reception.

"Good Stay " Read full review on TripAdvisor 11/23/2011 Vote

5. Housekeeping was poor on a number of levels.

"Rock solid mediocrity " Read full review on TripAdvisor 10/24/2011 Vote

6. However, service was rather poor and slow.

"good location, rooms okay, but service rather poor " Read full review on TripAdvisor 9/22/2011 Vote

7. The food poor and over-priced.

"Good for business but it's not a "Disney resort" " Read full review on TripAdvisor 6/10/2011 Vote

8. While it was a nice guesture it seemed more like a marketing ploy than a true apology for poor service, lack of management and an overall bad experience of a guest.

"Stay at a Disney owned and operated hotel and avoid this poorly managed Hilton " Read full review on TripAdvisor 5/12/2011 Vote

9. ' Over-priced and poor quality.

"Good Proximity To Disney Parks and DTD, Without Being a Disney Branded Hotel " Read full review on TripAdvisor 5/9/2011 Vote

10. So ocassionally service was a bit poor, such as when requesting towels and a fridge.

"Pros and Cons " Read full review on TripAdvisor 1/26/2011 Vote