Hilton Orlando Resort Lake Buena Vista, Orlando, Complain

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Rank

30th

Out of 543

Hilton Orlando Resort Lake Buena Vista	Average Price: $162 Check Rates

Hotel Class:

1751 HOTEL PLAZA Boulevard Lake Buena Vista

Orlando, 32830 View map

0-Star Hotel Rank: 6 of 204
Average review rating: 4

OpinionWell Value Index: 1

Traveler reviews analyzed: Travelocity (25) , TripAdvisor (672)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 32 comments.

The following words were used in comments with Complain:
$ (3) breakfast (2) busy (2) food (2) helpful (2) hotel (9) housekeeping (3) management (2) much (4) night (5) not (10) offers (2) polite (2) problem (2) quick (2) room (6) service (7) staff (2) upgraded (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I payed a little extra for this upgrade but my children did not cough or complain of breating problems during our stay.

"At Hilton Orlando, "H" is for hospitality " Read full review on TripAdvisor 3/12/2012 Vote

2. Still a week later I am not sure I am really complaining.

"Well... " Read full review on TripAdvisor 3/8/2012 Vote

3. Staff member didn't seem at all concerned with my complain.

"Not at all friendly staff, noisy sleepless night! " Read full review on TripAdvisor 10/18/2011 Vote

4. I complained the next day and asked to be moved to a different room and asked for king bed again for our second night.

"Not at all friendly staff, noisy sleepless night! " Read full review on TripAdvisor 10/18/2011 Vote

5. I really don't think there is anything to complain about with this hotel.

"Fine. Can't really complain. " Read full review on TripAdvisor 10/14/2011 Vote

6. I feel that when service is not as it should be, we are quick to complain, but when we receive great service, we are not always so quick to praise.

"Staff were wonderful " Read full review on TripAdvisor 8/27/2011 Vote

7. There are those that complained about food selection in the hotel.

"Stayed here on many occassions " Read full review on TripAdvisor 7/18/2011 Vote

8. I'm not one to complain and I chalked it up to the room being extrememly cold and maybe it was just moisture from the a/c, so I didn't ask for another room.

"Wouldn't stay for their rates unless booked on a value site " Read full review on TripAdvisor 7/14/2011 Vote

9. It was late evening and we phoned housekeeping to complain.

"Should be ashamed to be part of Hilton " Read full review on TripAdvisor 7/10/2011 Vote

10. If we complained about a problem, the hotel staff did their best to address the concern.

"Excellent Choice for Theme Park Visitors " Read full review on TripAdvisor 4/7/2011 Vote