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OpinionWell
Rank
2nd
Out of 468

Viceroy Miami

Average Price: $286  
 
Hotel Class:
485 Brickell Avenue
Miami, 33131 View map  
5-Star Hotel Rank: 1 of 16
Average review rating: 4.16
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (41) , TripAdvisor (315)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Poor
Appears in 9 comments. 
The following words were used in comments with Poor:
bed (2)   extremely (2)   not (2)   service (5)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We were due to stay two nights but after receiving such poor, and rude, service we checked out early and instead stayed at the Mandarin Oriental on Saturday - which was fabulous.
"Disappointing Stay at the Viceroy Miami " Read full review on TripAdvisor   3/18/2012 Vote      
2. The lighting in the bedroom was very poor.
"Viceroy Miami Needs Viceroy Palm Spring's Playbook! " Read full review on TripAdvisor   2/23/2012 Vote      
3. The bed was extremely poor; the mattress was extremely soft and the bed creaked and groaned whenever I moved.
"Better hotels for the money " Read full review on TripAdvisor   10/10/2011 Vote      
4. In the end, it was a poor experience.
"Poor service: staff either a) don't speak English or b) are barely out of high school " Read full review on TripAdvisor   9/25/2011 Vote      
5. All service (room service, laundry, housekeeping, etc) was universally poor and slow.
"Poor service: staff either a) don't speak English or b) are barely out of high school " Read full review on TripAdvisor   9/25/2011 Vote      
6. I backed off from the pool scene and went inside for lunch and had a waitress who not only spoke very poor English but was dense as well.
"Viceroy Miami " Read full review on TripAdvisor   9/14/2011 Vote      
7. poor customer service though.
"Disappointed " Read full review on TripAdvisor   8/19/2011 Vote      
8. I am glad not to have a Condo here built out of the same poor quality sound insulation materials.
"FAB " Read full review on TripAdvisor   4/4/2010 Vote      
9. - consistently poor internet service - had I been there on business it would have been impossible stay in the hotel.
"Fantastic Hotel Let Down By Technology and Unconventional Layout " Read full review on TripAdvisor   6/22/2009 Vote      
   
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