Doubletree Ocean Point Beach Resort & Spa - Miami Beach N, Miami Beach, Complain

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Rank

48th

Out of 468

Doubletree Ocean Point Beach Resort & Spa - Miami Beach N	Average Daily Rate: NA Check Rates

Hotel Class:

17375 Collins Avenue

Miami Beach, 33160 View map

4-Star Hotel Rank: 11 of 34
Average review rating: 4.05

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (35) , Travelocity (6) , TripAdvisor (152)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 12 comments.

The following words were used in comments with Complain:
area (2) beach (2) bed (3) desk (2) not (3) pool (2) room (2) view (2)

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1. We were in an elevator and another woman (that worked there) was complaining about the manager at the front desk.

"WORST TRIP EVER!! " Read full review on TripAdvisor 6/10/2009 Vote

2. waitress would bring us a drink (when and if the pool bar was open) and complain about the bartender.

"WORST TRIP EVER!! " Read full review on TripAdvisor 6/10/2009 Vote

3. I only paid $149 because I was with a group so I can't much complain seeing what some of the other prices are around this area.

"Ok for the money " Read full review on TripAdvisor 12/12/2008 Vote

4. Some have complained that the area is not too interesting, but if you're mainly there to relax at the beach then its very convenient.

"Great location and value " Read full review on TripAdvisor 9/2/2008 Vote

5. i've also heard horror stories about thing that housekeepers have done when people have complained.

"great hotel horrible housekeeping " Read full review on TripAdvisor 6/14/2008 Vote

6. When we complained we were told the hotel is sold out for the night but they will do something tomorrow - now I know that what they can do is putting your complaint into their PCs (for further quality trainings I suppose) but that is all that they do - no action at all.

"Never again ! " Read full review on TripAdvisor 4/29/2008 Vote

7. we spent a week in a 2 bedroom suite and while you can certainly find things to complain about we were mostly happy.

"great suites " Read full review on TripAdvisor 4/27/2008 Vote

8. While waiting in line to get our key re-activated, (a long wait since there was only one person manning the desk), we heard several disgruntled guests complaining about 30 minute waits to check out, a two day wait to get a bed fixed, no towels at the pool/beach, an abscence of leadership.

"No managerial prescence at Doubletree Ocean Point- felt like a refugee " Read full review on TripAdvisor 2/25/2008 Vote

9. I found it as I was settling in for some sleep before my early flight out, and just switched beds in my room (two double beds) instead of calling and complaining.

"In need of some TLC... " Read full review on TripAdvisor 2/20/2008 Vote

10. We called a few times to ask maintenance to make a couple of repairs, but I found it tiring to complain about each little thing, so we ended up letting a lot go.

"Nice, but run-down! " Read full review on TripAdvisor 1/27/2008 Vote