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Rank
60th
Out of 468

Chesterfield Hotel, Suites and Day Spa

Average Daily Rate: NA  
 
Hotel Class:
855 Collins Avenue
Miami Beach, 33139 View map  
3-Star Hotel Rank: 7 of 35
Average review rating: 3.28
OpinionWell Value Index: NA
Traveler reviews analyzed: Expedia (69) , MyTravelGuide (85) , Travelocity (8) , TripAdvisor (210)
SAFE TO BOOK ? (2/5 issues found)
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Complain
Appears in 26 comments. 
The following words were used in comments with Complain:
bar (2)   bartender (2)   bug (3)   cares (2)   deal (3)   desk (3)   great (4)   hotel (6)   lobby (2)   management (4)   money (2)   never (2)   night (5)   not (4)   offers (2)   room (11)   satisfied (2)    
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1. This hotel did the job as far as getting us where we needed to be in South Beach, and we got a rockin deal by booking through a military site so can't really complain and guess we got what we paid for.
"You get what you pay for " Read full review on TripAdvisor   2/26/2010 Vote      
2. The line was full of people complaining .
"What a JOKE !!! " Read full review on TripAdvisor   1/7/2010 Vote      
3. The front desk had one person at it and a line ever time I went to complain.
"What a JOKE !!! " Read full review on TripAdvisor   1/7/2010 Vote      
4. Thankfully the second time I complained they offered a deluxe suite (a completely better room) at an exorbitant price, which I refused on the count of I had already paid an arm and a leg more for a "junior suite" .
"Disappointing " Read full review on Expedia   11/17/2009 Vote      
5. I complained once and the hotel desk associate did nothing, he couldn't care less.
"Disappointing " Read full review on Expedia   11/17/2009 Vote      
6. We complained about that, and the maintenance man came and could not do anything to fix it.
"Worst Hotel Experience Of My Life " Read full review on TripAdvisor   10/9/2009 Vote      
7. We decided to suffer through it, being we were only staying two nights (and we're not typically the complaining type).
"Pay the extra $50 a night and stay at a quality hotel, unless you like roaches and mildew smell " Read full review on TripAdvisor   8/28/2009 Vote      
8. THIS HOTEL IS FULL OF DAMP, Im usually not one to complain but it was horrible the whole, hotel the hotel room was damp ridden.
"Carefull- Extra Insane Charges on Your Credit Card... and thats the start of a horrible stay!!! " Read full review on TripAdvisor   8/10/2009 Vote      
9. Lobby/bar: Happy hour was great, only 7-8pm but its free so can't complain, a lot of fun with the karoake, the bartender Moses was very entertaining, the statue was interesting in the lobby but great for pictures haha.
"better than I expected after reading the reviews " Read full review on TripAdvisor   7/27/2009 Vote      
10. I also asked them about the hidden resort fee that so many complained about.
"Decent, Reasonable and interesting " Read full review on TripAdvisor   12/16/2008 Vote      
   
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