Outrigger Waipouli Beach Resort & Spa, Kapaa, Poor

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Rank

3rd

Out of 41

Outrigger Waipouli Beach Resort & Spa	Average Price: $359 Check Rates

Hotel Class:

4-820 Kuhio Highway

Kapaa, 96746 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , Travelocity (3) , TripAdvisor (497) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 14 comments.

The following words were used in comments with Poor:
$ (2) beach (2) liked (2) not (2) room (6) service (3) water (2)

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1. That experience left us with a poor initial impression, but as I said, other staff and amenities made up for it during the week.

"Overall a great place to stay, with some room for improvement " Read full review on TripAdvisor 3/17/2012 Vote

2. poor instructions from the owner regarding check in caused us to miss the use of the pool on the first day.

"2 MONTHS & STILL WAITING FOR REFUND ON #G-107 " Read full review on TripAdvisor 9/14/2011 Vote

3. It's nice that they have one, but the menu selections are poor.

"Beautiful resort, beatiful Condos! " Read full review on TripAdvisor 8/25/2011 Vote

4. It was often crowded (often with young children), with poor ventilation.

"It was okay, but....we won't be back " Read full review on TripAdvisor 8/17/2011 Vote

5. Also the utensils and knives were of poor qualitly in the room.

"Great for families " Read full review on TripAdvisor 7/29/2011 Vote

6. poor customer service from management, bordering on rude.

Read full review on TripAdvisor 2/22/2011 Vote

7. Only complaint is that the quality of the wireless internet service in the room was fair to poor.

"Great stay at the Waipouli " Read full review on TripAdvisor 8/14/2010 Vote

8. So for us it was a bargain, at the posted rates it had better be perfect, and it was except my poor son slept on the floor.

"As good as it gets " Read full review on TripAdvisor 8/21/2009 Vote

9. Close to the river for river kayaking- I would suggest renting your own kayak as the tour groups cater to kayakers of all skill (usually very poor and slow.

"Great spot to tour the island! " Read full review on TripAdvisor 10/11/2008 Vote

10. 3) Fancy rooms - if not somewhat impractical (over priced appliances and a lot of space wasted on 3 bathrooms)4) Monk seals on the beach almost every morning5) Semi private beach - not the calmest water but pretty safeCons:1) Broken $2K dishwasher - (nextime spend $200 on a Maytag)2) poor views (Room H102 - supposedly oceanFront)3) Don't even think about getting a room on the street side.

"A mixed bag - not what I expected. " Read full review on TripAdvisor 8/21/2008 Vote