Outrigger Waipouli Beach Resort & Spa, Kapaa, Complain

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Rank

3rd

Out of 41

Outrigger Waipouli Beach Resort & Spa	Average Price: $359 Check Rates

Hotel Class:

4-820 Kuhio Highway

Kapaa, 96746 View map

4-Star Hotel Rank: 2 of 2
Average review rating: 4.46

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (55) , Travelocity (3) , TripAdvisor (497) , YahooTravel (2)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 26 comments.

The following words were used in comments with Complain:
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1. Some families complained about the long codes we had to memorize to access the pool area, but really? This is not a big deal people, we are in Hawaii and that is all we have to remember.

"Amazing for Families " Read full review on TripAdvisor 4/11/2012 Vote

2. Pros:-thought location was great, there is a supermarket right across the street for you to stock the kitchen-parking is plentiful and free-the condo is very modern and luxurious, high-end appliances in kitchen, mahogany wood throughout and luxurious/spacious bathrooms-entire resort very clean and well kept-staff very friendly, no complaints about service-great pool -- it's not too big but felt it was just the right size for the resortCons:-Dining options at the resort is limited but again you have a gourmet kitchen at your fingertips so can't really complain about this.

"Great First Trip to Kauai " Read full review on TripAdvisor 3/29/2012 Vote

3. There is really nothing major to complain about, we had a great time here but just a few things that were less than perfect.

"Great location, amazing pool " Read full review on TripAdvisor 1/29/2012 Vote

4. I cannot complain about this facility, The room (H201) is more than likely the premiere condo on the island and for sure the best at Waipouli Beach Resort.

"Esactly what we wanted " Read full review on TripAdvisor 9/10/2011 Vote

5. Almost everyone there complained and a policy change is in order.

"It was okay, but....we won't be back " Read full review on TripAdvisor 8/17/2011 Vote

6. We felt the cleaning service was pretty good though others have complained about it.

"Already planning return trip!!!! " Read full review on TripAdvisor 5/15/2011 Vote

7. No offer of compensation was made until we complained about it.

"Broken fire alarms sounded for 30 minutes at night! " Read full review on TripAdvisor 4/17/2011 Vote

8. I did complain about the whining, and they seemed to know exactly what I was talking about, said they would check it out, but never did.

"ISLAND LOCATION EXCELLENT, BUT VERY BUSY, CONGESTED AREA " Read full review on TripAdvisor 7/27/2010 Vote

9. I complained-they told me that buildings 'G' and 'H' are considered 'ocean front buildings' regardless of whether they face the ocean or not.

"Good But Could Be Great " Read full review on TripAdvisor 6/1/2010 Vote

10. The pull out couch was in need of replacement but as far as pull out beds go it was still comfortable (neither of the kids complained.

"Can't understand complaints??? " Read full review on TripAdvisor 5/3/2010 Vote