Aston Kauai Beach at Makaiwa formerly ResortQuest, Kapaa, Rude

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Rank

2nd

Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest	Average Price: $150 Check Rates

Hotel Class:

650 Aleka Loop

Kapaa, 96746 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (8) annoy (9) avoid (12) awful (5) bad (45) bed bugs (5) broken (7) bug (5) complain (27) complaint (20) difficult (6) dirty (10) disappoint (26) disgust (7) expensive (28) frustrated (6) hard (25) hardly (5) horrible (5) inconvenient (7) issue (36) lack (13) loud (33) mildew (6) mold (18) negative (16) noise (21) noisy (10) odor (6) outdated (7) overpriced (8) poor (14) pricey (8) problem (48) ridiculous (12) rock (21) rough (23) rude (9) slow (12) smell (64) smoker (5) terrible (7) tiny (33) too small (6) unacceptable (5) uncomfortable (5) unfortunate (11) worn (6) worst (6) wrong (7)

Rude	Appears in 9 comments.

The following words were used in comments with Rude:
personable (2) staff (5) table (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk upon arrival - very abrupt and rude.

"Beautiful Grounds - Very Poor Service/Not up to Marriott Standards " Read full review on TripAdvisor 4/19/2012 Vote

2. Staff is rude and impatient.

"Horrible hotel and even worse restaurant! " Read full review on TripAdvisor 9/19/2011 Vote

3. First of all, the staff are rude and don't seem too eager to help.

"musty smell & ants in your bed " Read full review on TripAdvisor 6/21/2010 Vote

4. I went and got a member of the hotel staff who informed the nasty person that they needed to move to the designated smoking area as they were not in it, the person then berated us for being rude.

"Just OK " Read full review on TripAdvisor 2/28/2010 Vote

5. Some reviewers have complained, but honestly, if you are rude to the staff, they will be too.

"Best value around Kapaa " Read full review on TripAdvisor 2/14/2010 Vote

6. but they are well decorated (just as you see in the pictures--and looks wise they look equivalent to the Grand Hyatt {stayed there too and had a bad time because of the snobbery and rudeness there}).

"For the price, you can't beat it. " Read full review on TripAdvisor 7/28/2009 Vote

7. rude Staff .

"This Hotel is a DUMP " Read full review on Expedia 12/31/2008 Vote

8. Got rude stares from waitresses when we sat at deserted patio table near bar - there were 6 other tables available - so I ordered a $3.

"Nice except for fees " Read full review on TripAdvisor 3/7/2008 Vote

9. It also includes a 10% discount at their restaurant with the rude hostesses.

"Room to improve. " Read full review on TripAdvisor 10/21/2007 Vote