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Rank
2nd
Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest

Average Price: $150  
 
Hotel Class:
650 Aleka Loop
Kapaa, 96746 View map  
4-Star Hotel Rank: 1 of 2
Average review rating: 3.93
OpinionWell Value Index: 8
Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)
SAFE TO BOOK ? (0/5 issues found)
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Problem
Appears in 63 comments. 
The following words were used in comments with Problem:
area (5)   bathroom (2)   desk (5)   friendly (3)   good (2)   guest (3)   hotel (7)   internet (3)   need (4)   never (3)   not (16)   park (4)   pool (4)   return (3)   room (12)   sink (2)   small (6)   staff (6)   upgraded (3)   wireless (3)    
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1. Only problem, we were told that the staff and their family use the pool during regular hours (only noticed one day), which resulted in one of their kids using the hot tub as a restroom.
"Great location, had lots of fun " Read full review on TripAdvisor   3/19/2012 Vote      
2. We were on the top floor so that may have contributed to the problem with the proximity to the fan.
"Beautiful grounds on Coconut Beach " Read full review on TripAdvisor   3/6/2012 Vote      
3. When I pointed out the problems I was upgraded to the ov executive room.
"Poor accessible rooms " Read full review on TripAdvisor   3/1/2012 Vote      
4. One problem was there was no in room internet.
"SleeplessinKapaa " Read full review on TripAdvisor   12/10/2011 Vote      
5. I could not connect to the wireless all week in the lobby, and every guest I saw that tried could not either but the hotel staff refused to admit a problem.
"good value for kauai " Read full review on TripAdvisor   12/6/2011 Vote      
6. Bathroom is small, shower is decent and sink area adequate, just getting in and out that is the problem.
"Great location, great deal if you go package and upgrade to deluxe ocean view. " Read full review on TripAdvisor   8/20/2011 Vote      
7. I was having technology and cell signal problems.
"Good value, large rooms, nice location " Read full review on TripAdvisor   8/11/2011 Vote      
8. We had to turn it rather high to help the problem.
"Tidy rooms and clean/well maintained grounds made for a pleasant stay. " Read full review on TripAdvisor   6/29/2011 Vote      
9. She also denied that there was ever a problem like I made the whole thing up.
"Attacked by bed bugs , terrible housekeeping, and beyond rude management. Worst experience ever!!!!! " Read full review on TripAdvisor   8/22/2010 Vote      
10. I tell her what happened and I then get scolded by her as well for not calling the front desk right away with my problems.
"Attacked by bed bugs , terrible housekeeping, and beyond rude management. Worst experience ever!!!!! " Read full review on TripAdvisor   8/22/2010 Vote      
   
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