Aston Kauai Beach at Makaiwa formerly ResortQuest, Kapaa, Complain

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Rank

2nd

Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest	Average Price: $150 Check Rates

Hotel Class:

650 Aleka Loop

Kapaa, 96746 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (8) annoy (9) avoid (12) awful (5) bad (45) bed bugs (5) broken (7) bug (5) complain (27) complaint (20) difficult (6) dirty (10) disappoint (26) disgust (7) expensive (28) frustrated (6) hard (25) hardly (5) horrible (5) inconvenient (7) issue (36) lack (13) loud (33) mildew (6) mold (18) negative (16) noise (21) noisy (10) odor (6) outdated (7) overpriced (8) poor (14) pricey (8) problem (48) ridiculous (12) rock (21) rough (23) rude (9) slow (12) smell (64) smoker (5) terrible (7) tiny (33) too small (6) unacceptable (5) uncomfortable (5) unfortunate (11) worn (6) worst (6) wrong (7)

Complain

Appears in 31 comments.

The following words were used in comments with Complain:
$ (4) beach (2) clerk (2) desk (3) experience (2) friendly (2) hated (2) hotel (2) management (2) not (5) ocean (6) park (2) price (2) problem (2) reviews (2) room (7) small (2) smoke (2) special (2) terrible (2)

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1. This is Kauai folks, if you are looking for things to complain about, you've got issues.

"Great Location, Great Value, Great Hotel " Read full review on TripAdvisor 4/26/2012 Vote

2. Keep in mind, the people who have complained about this hotel, especially after the renovations, are the same people who had a terrible time at their own wedding.

"Great Location, Great Value, Great Hotel " Read full review on TripAdvisor 4/26/2012 Vote

3. For those that complain the beach isn't swimmer friendly, just an fyi that many beaches on Kauai are not swimmer friendly.

"Was I at the same Courtyard by Marriott Kauai as the complainers below? " Read full review on TripAdvisor 4/22/2012 Vote

4. I wrote to Marriotts complaining about paying for an ocean front and getting an ocean view room.

"Don't waste your money on ocean front " Read full review on TripAdvisor 3/26/2012 Vote

5. I complained that we had paid for an ocean front room and the clerk informed us, map in hand, that Marriotts considers the rooms on the south side as ocean front.

"Don't waste your money on ocean front " Read full review on TripAdvisor 3/26/2012 Vote

6. Parking is $14/day, and our bathroom was a bit small, but really, for the price we paid I can't complain about that.

"Great Value, and a Seal on the beach! " Read full review on TripAdvisor 7/28/2011 Vote

7. BTW, we complained about our issues, and they waived the 14.

"Surprise!! We're remodeling!! " Read full review on TripAdvisor 5/30/2011 Vote

8. There wasn't a noise or 'weird' smell that others were complaining about in other reviews.

"Nice hotel for a decent price " Read full review on TripAdvisor 3/3/2011 Vote

9. For the price I can't complain.

"Great value! " Read full review on TripAdvisor 8/23/2010 Vote

10. I am feeling terrible and I hate complaining but this experience keeps getting worse.

"Attacked by bed bugs , terrible housekeeping, and beyond rude management. Worst experience ever!!!!! " Read full review on TripAdvisor 8/22/2010 Vote