Aston Kauai Beach at Makaiwa formerly ResortQuest, Kapaa, Poor

OpinionWell's Blog

Home » United States » Hawaii » Kapaa Hotels » Aston Kauai Beach at Makaiwa formerly ResortQuest

OpinionWell
Rank

2nd

Out of 41

Aston Kauai Beach at Makaiwa formerly ResortQuest	Average Price: $150 Check Rates

Hotel Class:

650 Aleka Loop

Kapaa, 96746 View map

4-Star Hotel Rank: 1 of 2
Average review rating: 3.93

OpinionWell Value Index: 8

Traveler reviews analyzed: Expedia (56) , MyTravelGuide (203) , Travelocity (9) , TripAdvisor (427) , YahooTravel (13)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

a bit small (8) annoy (9) avoid (12) awful (5) bad (45) bed bugs (5) broken (7) bug (5) complain (27) complaint (20) difficult (6) dirty (10) disappoint (26) disgust (7) expensive (28) frustrated (6) hard (25) hardly (5) horrible (5) inconvenient (7) issue (36) lack (13) loud (33) mildew (6) mold (18) negative (16) noise (21) noisy (10) odor (6) outdated (7) overpriced (8) poor (14) pricey (8) problem (48) ridiculous (12) rock (21) rough (23) rude (9) slow (12) smell (64) smoker (5) terrible (7) tiny (33) too small (6) unacceptable (5) uncomfortable (5) unfortunate (11) worn (6) worst (6) wrong (7)

Poor	Appears in 19 comments.

The following words were used in comments with Poor:
bad (2) bathroom (2) bed (2) breakfast (3) buffet (3) expectation (2) experience (2) great (2) hotel (5) lacking (2) not (3) quality (4) room (5) service (4) small (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

See all

1. Nobody would expect such a poor showing from a Marriott.

"Beautiful Grounds - Very Poor Service/Not up to Marriott Standards " Read full review on TripAdvisor 4/19/2012 Vote

2. The bed was not great; again, not on par with other Marriott properties, by any stretch, but I didn't have trouble sleeping either; think, poor support.

"Disappointing " Read full review on TripAdvisor 12/13/2011 Vote

3. Beds were poor.

"Friendly service but damp rooms " Read full review on TripAdvisor 8/10/2011 Vote

4. Large, clean room with nice decorations/ Breakfast buffet was pricey because of poor selection of food (sliced bread, bacon, eggs, juice, pancakes & cereal/milk were on buffet only) Marriott is upgrading the hotel & a bit noisy with roof work ( should be done by now) Parking is $14 a day.

"We love Coconut Beach Marriott/ Great Location to stay for the many activities on the island " Read full review on TripAdvisor 7/29/2011 Vote

5. I feel bad for all the other poor people who had a bad experience, but I don't think that these opinions should be taken as be all and end all on this hotel.

"Great room, friendly service " Read full review on TripAdvisor 9/22/2010 Vote

6. We had a 50% off coupon for 1 meal and still felt it was poor quality for the quality and portion size.

"Great hotel-friendly staff " Read full review on TripAdvisor 5/11/2010 Vote

7. The resort is horribly understaffed, we were told they were trying to sell it and service was poor.

"I would never stay there again " Read full review on TripAdvisor 3/1/2010 Vote

8. Summary: Very poor beginning, excellent ending.

"Hot & Cold " Read full review on TripAdvisor 2/26/2010 Vote

9. I stayed at the Aston Kauai Beach at Makaiwa on Jan 15th-19th 2010 and I had a very poor experience.

"Poor Customer Service " Read full review on Expedia 2/3/2010 Vote

10. Breakfast in the Voyager Grille looked great on paper and was generously portioned - but poor quality (greasy, etc.

"What a relief! " Read full review on Expedia 1/5/2010 Vote