Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Poor

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Poor	Appears in 16 comments.

The following words were used in comments with Poor:
$ (2) apology (2) customer (4) drink (2) hotel (2) lighting (2) management (2) never (2) not (3) service (8) staff (2)

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1. Downsides are poor internet connectivity and slow service in the restaurants.

"Beautiful Spot in the Hills " Read full review on TripAdvisor 4/22/2012 Vote

2. Very poor price - value.

"Wonderful Service - Overpriced - Confusing Layout " Read full review on TripAdvisor 3/25/2012 Vote

3. I could hardly put my make up on with the poor lighting each morning.

"2nd visit at Christmas time - beautiful resort but rooms need to be replanned " Read full review on TripAdvisor 12/17/2011 Vote

4. They are dinghy & the lighting is very poor.

"2nd visit at Christmas time - beautiful resort but rooms need to be replanned " Read full review on TripAdvisor 12/17/2011 Vote

5. We thought the drink service we received was poor along with the drinks, but one day we had a great day bringing free water around constantly and we LOVED that.

"Upscale resort in the Austin hill country " Read full review on TripAdvisor 9/11/2011 Vote

6. It was a very poor finish for what was a very fun activity for the kids.

"Great for families " Read full review on TripAdvisor 8/21/2011 Vote

7. What a poor marketing strategy, to try to get six bucks from a customer who never opened the mini bar, but spent $1500 on the weekend at Barton Creek.

"Barton Creek is a Fraud " Read full review on TripAdvisor 4/28/2011 Vote

8. The poor - Website is very confusing and not easy to book on.

"5 star facility - mediocre service - watch for hidden fees " Read full review on TripAdvisor 11/27/2010 Vote

9. The service was poor and facilities were not up to par.

"ok at best.....good if compared to 3 star resorts...glaringly bad if compared to five star resorts... " Read full review on TripAdvisor 4/26/2010 Vote

10. This hotel was very expensive and had poor service except for the bartenders and a couple of servers.

"overpriced and shabby without the chic " Read full review on TripAdvisor 4/15/2010 Vote