Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Complaint

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) management (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. However, the food is good once it arrives, so these are minor complaints.

"Beautiful Spot in the Hills " Read full review on TripAdvisor 4/22/2012 Vote

2. I read a previous complaint that the hotel looked dated but I don't really agree.

"Beautiful resort offering all the expected amenities " Read full review on TripAdvisor 4/9/2012 Vote

3. The only complaint was that they need to replace mattresses.

"Nice weekend getaway " Read full review on TripAdvisor 1/30/2012 Vote

4. The worst of it was, the manager visited our table and when several diners voiced their displeasure, he seemed to trivialize their complaint.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

5. Only one complaint to report.

"Overall resort experience was good " Read full review on TripAdvisor 8/1/2011 Vote

6. Our only complaint was the spa.

"Nice hotel, not impressed with the spa. " Read full review on TripAdvisor 9/7/2010 Vote

7. After I voiced complaints, I never even got an offer to resolution.

"Such a disappointment! Don`t waste your money! " Read full review on TripAdvisor 4/22/2008 Vote

8. No complaints from us on the 2 double beds.

"Very nice resort " Read full review on TripAdvisor 5/10/2007 Vote

9. There were so many complaints, surely, the fault must lie with management.

"We`re experieced & this was not good " Read full review on TripAdvisor 3/28/2007 Vote