Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Issue

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Issue

Appears in 19 comments.

The following words were used in comments with Issue:
apology (2) bathroom (2) bed (2) bill (2) customer (3) families (2) few (2) high (2) hotel (2) management (3) much (2) not (5) pool (2) poor (2) room (3) service (3) staff (2)

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1. I am not very picky about decor in a room and my issue with this hotel was not so much about how anything was appointed.

"Geared towards locals, who don't want hotel guests around.... " Read full review on TripAdvisor 1/2/2012 Vote

2. The only issue is that the location is remote from town, the traffic is terrible at prime commute times.

"beutiful location " Read full review on TripAdvisor 12/17/2011 Vote

3. They are incapable of handling a simple billing issue.

"Great resort, Horrible customer service " Read full review on TripAdvisor 12/12/2011 Vote

4. The other items - seafood, fresh salads and fruits, etc, were fine, but sorry, the turkey issue trumped all else.

"Where's the Turkey? " Read full review on TripAdvisor 11/28/2011 Vote

5. If that is such an issue, add another dollar to the room rate.

"It's a resort that is a bit tired.... " Read full review on TripAdvisor 11/20/2011 Vote

6. One other issue for the handicapped is that the beds are exceedingly high off the floor -- they are at desktop height.

"Nice enough hotel but not very handicapped accessible " Read full review on TripAdvisor 10/31/2011 Vote

7. To add to the issues one of the bathrooms had not been cleaned from the last use (disgusting) and the bed linens hadn't been changed (we awoke with someone else's hair stuck on us).

"DON'T waste the extra money on a villa " Read full review on TripAdvisor 9/5/2011 Vote

8. The outdoor pool area was not as large as I had expected, but we stayed during the weekday and never had any issues finding lounge chairs, etc.

"Great for families " Read full review on TripAdvisor 8/21/2011 Vote

9. The sink in our bathroom wouldn't drain the first evening, and we called the front desk before dinner to report the issue.

"Great for families " Read full review on TripAdvisor 8/21/2011 Vote

10. A few minor issues, but overall a wonderful stay for the entire family.

"Great for families " Read full review on TripAdvisor 8/21/2011 Vote