Barton Creek Resort & Spa, A KSL Luxury Resort, Austin, Mistake

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Rank

20th

Out of 287

Barton Creek Resort & Spa, A KSL Luxury Resort	Average Price: $340 Check Rates

Hotel Class:

8212 Barton Club Drive

Austin, 78735 View map

4-Star Hotel Rank: 10 of 23
Average review rating: 3.69

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (26) , MyTravelGuide (4) , Travelocity (3) , TripAdvisor (273) , YahooTravel (8)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 7 comments.

The following words were used in comments with Mistake:
not (3) order (3) pool (2) price (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. They made a mistake in my order and without asking for it they did not charge the glasses of wine we had ordered.

"Fun Labor Weekend " Read full review on TripAdvisor 9/7/2011 Vote

2. A 5 star hotel definitely does not make this type of mistakes.

"This Hotel does not honor reservations " Read full review on TripAdvisor 4/23/2011 Vote

3. It wasn't an honest mistake, as they seemed to know right away why we called.

"Overpriced, thin walls (=loud), Shady staff, awful parking... " Read full review on TripAdvisor 12/28/2010 Vote

4. ) We made the mistake of ordering food by the pool (not very impressive pool for a 'resort').

"Ridiculously overpriced and not worth it! " Read full review on TripAdvisor 8/23/2010 Vote

5. I had to constantly call the front office and ask why they kept debiting from my account daily (huge amounts) They would apologize and say they made a mistake and that it would go back to my account in 3 days.

"Bad experience---Needs "Up-dating" "Creepy feeling" " Read full review on TripAdvisor 7/29/2009 Vote

6. , was mistake-prone and misinformed us many times of prices, availability, etc.

"Not a fairytale... " Read full review on TripAdvisor 5/3/2007 Vote

7. Her assistant was mistake-prone and misinformed us many times of prices, availability, etc.

"Terrible service, avoid for your event " Read full review on YahooTravel 1/16/2007 Vote