Royal St Charles Hotel, New Orleans, Complain

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Rank

61st

Out of 427

Royal St Charles Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

135 Saint Charles Avenue

New Orleans, 70130 View map

3-Star Hotel Rank: 33 of 125
Average review rating: 3.29

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (41) , TripAdvisor (258)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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annoy (4) avoid (4) awful (5) bad (30) bed bugs (4) broke (4) broken (10) complain (17) complaint (6) cramped (4) damage (3) difficult (5) dingy (5) dirty (18) disappoint (6) expensive (11) filthy (5) hard (11) horrible (16) ignored (4) inconvenient (4) issue (18) loud (18) mess (3) mildew (3) mistake (3) mold (5) negative (20) noise (36) noisy (9) overbook (3) poor (8) problem (38) ridiculous (6) rock (4) rough (3) rude (24) slow (14) smell (17) terrible (13) tiny (10) uncomfortable (3) unfortunate (3) unfriendly (4) unhelpful (3) was a joke (3) weird (4) worn (11) worst (16) wrong (8)

Complain

Appears in 18 comments.

The following words were used in comments with Complain:
$ (3) carpet (2) desk (2) few (2) good (3) location (2) never (3) night (3) not (6) park (2) reviews (3) valet (2)

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1. The rooms have a little bit of a musty smell and the carpets could be a little cleaner, but with the location and for the price, $60 on Priceline, I am not complaining.

"So Accomodating..Never met a staff like them " Read full review on TripAdvisor 2/27/2012 Vote

2. When someone in my party complained, the front desk never apologized, but blamed it on the City.

"Terrible in every way " Read full review on TripAdvisor 10/31/2011 Vote

3. I was not refunded for 2 nights I did not stay because I did not complain enough while there.

"Worn Out Hotel " Read full review on TripAdvisor 10/20/2011 Vote

4. 95/night resort fee (that some people are complaining about).

"Good Experience " Read full review on TripAdvisor 7/26/2011 Vote

5. We booked through Orbitz and it was only $75 p/nt so I guess I can't complain too much.

"Slightly Disappointed " Read full review on TripAdvisor 6/24/2011 Vote

6. Lots of other reviewers complained about the valet parking.

"A very nice stay. Will stay again " Read full review on TripAdvisor 6/6/2010 Vote

7. I complained several times to the front desk that they were flat and hard but never was able to get a good one.

"Nice place. Would stay again " Read full review on TripAdvisor 3/25/2010 Vote

8. The people complaining about the dirty carpets were correct.

"Extremely Disappointed... " Read full review on TripAdvisor 3/16/2010 Vote

9. I figured that most people must be big complainers after seeing some of the good reviews from a few other folks.

"Extremely Disappointed... " Read full review on TripAdvisor 3/16/2010 Vote

10. I don't know what everyone is complaining about.

"Great Place!! " Read full review on TripAdvisor 1/26/2010 Vote