Sheraton Gateway Hotel Atlanta Airport, Atlanta, Problem

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Rank

47th

Out of 426

Sheraton Gateway Hotel Atlanta Airport	Average Price: $133 Check Rates

Hotel Class:

1900 Sullivan Road

Atlanta, 30337 View map

4-Star Hotel Rank: 18 of 28
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (45) , Travelocity (10) , TripAdvisor (147) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Problem

Appears in 21 comments.

The following words were used in comments with Problem:
desk (2) helpful (2) hotel (3) management (2) night (3) noise (2) not (5) room (5) staff (2)

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1. Also I needed a plumber to assist me that night, and I waited over a half an hour before I decided to take care of the problem myself as I didn't want to be awakened in the middle of the night.

"Very Expensive " Read full review on TripAdvisor 4/30/2012 Vote

2. However after reading reviews of this Sheraton they appear to have some of the same problems.

"Worst experience in years " Read full review on TripAdvisor 4/28/2012 Vote

3. The problem was we were told our card would not be refunded for 7 days because that was policy even though it was the hotels screwup.

"Worst experience in years " Read full review on TripAdvisor 4/28/2012 Vote

4. When we returned and advised the desk of the problem the manager apologized and stated that the clerk who checked us in was new and did not know what he was doing.

"Worst experience in years " Read full review on TripAdvisor 4/28/2012 Vote

5. Simple missed steps hiding much bigger management problems.

"Convenient and missing essential details " Read full review on TripAdvisor 1/13/2012 Vote

6. The only problem we encountered was a lot of hallway noise because many other stranded travelers came in throughout the night.

"Basic, close, and just what we needed " Read full review on TripAdvisor 12/24/2011 Vote

7. When a mechanical problem + weather forced an overnight stay in Atlanta, Delta Airlines put us up at the Sheraton Gateway.

"Basic, close, and just what we needed " Read full review on TripAdvisor 12/24/2011 Vote

8. One of the few areas I had problem was with room service.

"Decent hotel for an overnight business trip " Read full review on TripAdvisor 11/18/2011 Vote

9. i was initially concerned about airport noise, but did not find that to be a problem.

"Decent hotel for an overnight business trip " Read full review on TripAdvisor 11/18/2011 Vote

10. Overall, I'd stay here again and give it another try, just would hope there wouldn't be the same problems next time.

"Great location, could use some help though " Read full review on TripAdvisor 10/13/2011 Vote