Sheraton Gateway Hotel Atlanta Airport, Atlanta, Complaint

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Rank

47th

Out of 426

Sheraton Gateway Hotel Atlanta Airport	Average Price: $133 Check Rates

Hotel Class:

1900 Sullivan Road

Atlanta, 30337 View map

4-Star Hotel Rank: 18 of 28
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (45) , Travelocity (10) , TripAdvisor (147) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 11 comments.

The following words were used in comments with Complaint:
complaints (11) desk (2) park (2) welcoming (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. 00, I have no complaints.

"Great deal for the money " Read full review on TripAdvisor 2/21/2012 Vote

2. My only possible complaint is the self-parking, i couldn't figure out how to get the machine to read my tix.

"Top class " Read full review on TripAdvisor 2/9/2012 Vote

3. While I have no detailed complaint about their service at the front desk, I recommend a smile and brief welcoming moment to give a guest that 'welcome home' feeling.

"Adequate Airport Hotel Lacking in Certain Areas " Read full review on TripAdvisor 2/28/2011 Vote

4. Stayed for about 30 minutes until I had to call the Front Desk to complaint about the constant mechanical noise.

"Get a Room AWAY from the Elevator! " Read full review on TripAdvisor 1/30/2011 Vote

5. We had no complaints and would happily stay again next time that we are in the Atlanta airport area.

"Very satisfactory " Read full review on TripAdvisor 1/23/2011 Vote

6. My only complaint was that we were not aware that there was a $8 fee for parking.

"Exceeded my expectations " Read full review on TripAdvisor 3/25/2010 Vote

7. I do have a one complaint- minor but worth a mention.

"Comfortable Hotel " Read full review on TripAdvisor 12/10/2009 Vote

8. I made a complaint and I have yet to get a responce - Over two weeks ago.

""Never Again!!!!!" " Read full review on Expedia 11/18/2009 Vote

9. No complaints.

"Can’t wait to stay again " Read full review on Expedia 9/16/2009 Vote

10. My complaint is the rip off that you feel from corporations that nickle and dime their customers to death only because they can.

"Looking for value not glitz " Read full review on TripAdvisor 5/28/2009 Vote