Sheraton Gateway Hotel Atlanta Airport, Atlanta, Complain

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OpinionWell
Rank

47th

Out of 426

Sheraton Gateway Hotel Atlanta Airport	Average Price: $133 Check Rates

Hotel Class:

1900 Sullivan Road

Atlanta, 30337 View map

4-Star Hotel Rank: 18 of 28
Average review rating: 3.85

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (2) , Expedia (45) , Travelocity (10) , TripAdvisor (147) , YahooTravel (3)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 6 comments.

The following words were used in comments with Complain:
guest (2) hotel (3) night (2) park (2) room (2)

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1. We called Sheraton corporate offices to complain and I will say they were very helpful and sent us a coupon for a 2 night stay at another Sheraton hotel.

"Worst experience in years " Read full review on TripAdvisor 4/28/2012 Vote

2. Even people from the other wing on this floor were complaining, if that tells you something.

"Very nice bargain hotel, but be warned " Read full review on TripAdvisor 7/23/2011 Vote

3. The same guard came and walked us to our new room, telling us that others have complained about that same room for the same reason within the past 24 hours.

"Poor service and squeaky doors. " Read full review on TripAdvisor 2/27/2011 Vote

4. Everyone complained about the $8 a night fee for parking at the hotel (which isn't even secured parking) and the fact that the onsite restaurant had extremely high prices.

"Mediocre at best. " Read full review on Travelocity 7/1/2009 Vote

5. The staff was friendly, but it was disappointing to hear them complaining to one another on walkie talkies in front of hotel guests.

"I'd stay here again, but I'd have lower expectations. " Read full review on TripAdvisor 6/17/2009 Vote

6. Other guests were at the desk complaining of the excessive noise going on - it was 1am.

"Worst hotel experience ever! " Read full review on YahooTravel 9/25/2006 Vote