The Watermark Hotel and Spa, San Antonio, Terrible

OpinionWell's Blog

Home » United States » Texas » San Antonio Destinations » San Antonio Hotels » The Watermark Hotel and Spa

OpinionWell
Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

Search reviews for other problems

Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

All Positive Negative

Keyword Search

annoy (4) bad (10) big deal (5) broke (1) broken (2) complain (9) complaint (6) difficult (3) dirty (2) disappoint (23) disturbing (2) downfall (2) downside (3) dusty (3) expensive (5) filthy (2) frustrated (3) hard (5) horrible (3) ignored (2) issue (16) lack (7) loud (4) mess (4) mistake (5) mold (3) negative (10) noise (11) noisy (2) overcharged (2) overpriced (3) poor (3) pricey (8) problem (20) ridiculous (3) rude (3) slow (8) smell (4) stink (2) subpar (1) tacky (1) tear (1) terrible (6) tiny (3) uncomfortable (2) unfortunate (5) unimpress (2) worn (3) worst (2) wrong (4)

Terrible

Appears in 7 comments.

The following words were used in comments with Terrible:
experience (3) management (2) room (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

Sort by:

1. They also have a terrible catering manager and no sense of customer service.

"Over Rated and Terrible Management " Read full review on TripAdvisor 8/24/2010 Vote

2. But, the beds were terrible.

"Worst Night " Read full review on Travelocity 2/1/2010 Vote

3. We had terrible Internet trouble through our entire stay, probably because of all the competing wireless networks around the Riverwalk.

"Expensive and well worth it. " Read full review on TripAdvisor 10/13/2009 Vote

4. Although the experience of this hotel started terrible, it wasn't until the next morning my experience was flipped upside down.

"A trip saved " Read full review on TripAdvisor 12/26/2008 Vote

5. The first time was when we booked 3 nights at the La Mansion across the river and had a terrible experience all the way around - messed up/lost reservations, filthy, dusty room (not appropriate for our asthmatic child who was unfortunately ill at the time).

"Ah-ah-hhh! The Watermark " Read full review on TripAdvisor 7/3/2008 Vote

6. I surely call Amex and report the terrible service.

"Terrible Service " Read full review on YahooTravel 3/30/2008 Vote

7. However, now two years later, we found it overpriced; poor sevice in rooms; terrible food at breakfast; generally poorly managed with less than knowledgeable staff.

"What a disappointment " Read full review on Expedia 3/27/2006 Vote