The Watermark Hotel and Spa, San Antonio, Lack

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Rank

8th

Out of 504

The Watermark Hotel and Spa	Average Price: $322 Check Rates

Hotel Class:

212 West Crockett Street

San Antonio, 78205 View map

4-Star Hotel Rank: 6 of 32
Average review rating: 4.29

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (39) , MyTravelGuide (6) , Travelocity (10) , TripAdvisor (201) , YahooTravel (9)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Lack	Appears in 11 comments.

The following words were used in comments with Lack:
disappoint (2) hotel (3) lacking (11) room (3) service (2)

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1. It seems like they are trying to make up for their lack of flavor and creativity with huge portions.

"Wonderful Spa - Not so great Food - Horrible Logistics " Read full review on TripAdvisor 2/12/2012 Vote

2. The last would be the lack of a pillowtop mattress.

"Wasn't my first choice hotel, but glad I stayed! " Read full review on TripAdvisor 7/5/2011 Vote

3. I'm very disappointed because I would have enjoyed staying at this Hotel again, but I personally cannot handle the lack of service.

"Great room, but lacking service and detail! " Read full review on TripAdvisor 5/16/2011 Vote

4. The only negative I had was the lack of ice machines.

"Best Hotel on the riverwalk " Read full review on TripAdvisor 2/17/2011 Vote

5. Overall, the staff was courteous enough but I was very disappointed in the lack of attention to detail the hotel gave their rooms and their guests.

"Noisy, lack of attention to detail, and overpriced " Read full review on TripAdvisor 8/22/2010 Vote

6. The rooms are spacious and cute enough, although a lack of wireless connections may be frustrating for the business traveller (me).

"Extraordinarily deficient service for a hotel with pretensions to being nice " Read full review on TripAdvisor 6/21/2009 Vote

7. The atmosphere made up for what was a bit lacking in some of the food.

"Top Location, Great Spa " Read full review on TripAdvisor 4/18/2009 Vote

8. It`s not just their lack of service to let you know their facilities are broken.

"Non Existent Customer Service- Even if you keep going back! " Read full review on TripAdvisor 2/21/2008 Vote

9. It was quite crowded that day, which caused a lack of seating at one point in the relaxation area.

"Wonderful stay at the Watermark! " Read full review on TripAdvisor 11/6/2006 Vote

10. I`ve stayed at the La Mansion once in San Antonio and this was a nicer hotel, but lacking the history.

"Great Hotel, Perfect Location " Read full review on TripAdvisor 9/6/2006 Vote