Hilton in the Walt Disney World Resort, Lake Buena Vista, Rude

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Rank

8th

Out of 28

Hilton in the Walt Disney World Resort	Average Price: $207 Check Rates

Hotel Class:

1751 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 6 of 15
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (76) , MyTravelGuide (1307) , TripAdvisor (432)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 29 comments.

The following words were used in comments with Rude:
accommodating (2) bad (2) desk (3) disappoint (2) fairly (3) hotel (6) liked (2) mold (2) most (3) need (2) not (6) phone (3) pretty (2) room (4) service (3) smell (2) staff (11) unhelpful (3) updated (2)

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1. Over all, despite what I read about the rude service and bad shuttle services, we didn't run into any of them.

"Great hotel and a disney wedding to top it off " Read full review on TripAdvisor 12/7/2009 Vote

2. I've read some reviews below about rude staff so I went to the hotel with that in mind but all of them were super kind and helpful.

"Great hotel and a disney wedding to top it off " Read full review on TripAdvisor 12/7/2009 Vote

3. Although the hotel itself was pretty nice and the rooms were pretty clean, the staff was so rude that it made my 7 night stay there completely miserable.

"Wouldn't Stay Here Again!! " Read full review on TripAdvisor 11/30/2009 Vote

4. Most of staff I interacted with were dismissive and rude.

"Hotel was ok but the staff was very rude " Read full review on TripAdvisor 10/31/2009 Vote

5. rude front-desk staff.

"Bad hotel, stay away " Read full review on TripAdvisor 10/12/2009 Vote

6. Cleanliness, rudeness, noise level, poor water pressure and uncomfortable bed.

Read full review on MyTravelGuide 7/13/2009 Vote

7. The staff for the most part is rude (front desk, conciege and Executive Lounge at breakfast).

"So So.....Needs a good basic restaurant (Diamond Member Review) " Read full review on TripAdvisor 3/20/2009 Vote

8. However, when I called with some questions regarding my stay the woman was very rude on the phone and I became worried about what kind of place we were getting into.

Read full review on MyTravelGuide 7/16/2008 Vote

9. However, when I called with some questions regarding my stay the woman was very rude on the phone and I became worried about what kind of place we were getting into.

Read full review on MyTravelGuide 7/16/2008 Vote

10. rude phone service and no internet (but we did get 2 papers we didn't need.

Read full review on MyTravelGuide 7/3/2008 Vote