Hilton in the Walt Disney World Resort, Lake Buena Vista, Complaint

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Rank

8th

Out of 28

Hilton in the Walt Disney World Resort	Average Price: $207 Check Rates

Hotel Class:

1751 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 6 of 15
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (76) , MyTravelGuide (1307) , TripAdvisor (432)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 60 comments.

The following words were used in comments with Complaint:
$ (3) bathroom (3) bus (7) coffee (4) complaints (61) great (4) hotel (18) need (8) not (9) park (4) pool (2) room (12) service (10) shower (4) small (3) staff (3) trip (3) useful (5) water (2) wear (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My only slight complaint would be housekeeping, which was different times each day and one day didnt get to us till late in the evening and we had to ask for it.

"All around great! " Read full review on Expedia 9/18/2010 Vote

2. I highly recommend this hotel - great service, great location - no complaints.

"Another great experience! " Read full review on Expedia 2/3/2010 Vote

3. First off, I have no complaints about the hotel.

"The Avis wrongly charged me for a tank of gas and will not correct the mistake. " Read full review on TripAdvisor 1/20/2010 Vote

4. Our only complaint was the prices to use the business center and their fax kept faulting and we continued to pay each time until the fax went through.

"Great Location in WDW " Read full review on Expedia 10/7/2009 Vote

5. Our complaints were handled quickly and to our satisfaction.

"Great Service but paper thin walls " Read full review on TripAdvisor 9/27/2009 Vote

6. I have contacted customer service with my complaint over a week ago and had no response other that an email saying the received my complaint.

Read full review on MyTravelGuide 9/22/2009 Vote

7. My main complaint about this hotel is the unmentioned $10 parking fee.

"$10 parking fee is outrageous " Read full review on TripAdvisor 8/27/2009 Vote

8. One very minor complaint is in regard to the hotel's guest laundry facilities.

"Great hotel with Extra Magic Hours and walking proximity to Downtown Disney " Read full review on TripAdvisor 7/20/2009 Vote

9. My only complaint was the noise level in the rooms.

"Great walking distance to Downtown Disney area " Read full review on TripAdvisor 6/17/2009 Vote

10. My only complaint swould include the transportation to the parks and parking.

"Nice Extras! " Read full review on TripAdvisor 5/21/2009 Vote