Hilton in the Walt Disney World Resort, Lake Buena Vista, Mistake

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Rank

8th

Out of 28

Hilton in the Walt Disney World Resort	Average Price: $207 Check Rates

Hotel Class:

1751 Hotel Plaza Boulevard

Lake Buena Vista, 32830 View map

4-Star Hotel Rank: 6 of 15
Average review rating: 3.77

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (76) , MyTravelGuide (1307) , TripAdvisor (432)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 12 comments.

The following words were used in comments with Mistake:
charged (4) hotel (4) location (2) not (3) room (2)

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1. I hope my experience was an isolated mistake, but I suspect that this is how they supplement profits during a recession - by bilking guests.

"Warning - Check your credit card statement for bogus charges " Read full review on TripAdvisor 8/28/2009 Vote

2. what a mistake.

"Great location, amenities, service......convenience + " Read full review on TripAdvisor 7/19/2009 Vote

3. I located this hotel as other posters here did through Priceline but booked directly through the Hilton website- At first I was skeptical on the price when booking, especially since many of the so-called premium Disney resorts have the audacity to charge upwards of $350 a night, but make no mistake; you will sacrifice nothing in quality by staying here.

"Only $99 A Night? Fantastic Value and Location " Read full review on TripAdvisor 9/28/2008 Vote

4. Im not upset that they will not take responsibility for my mistake, but I am furious that they deliberately obstructed justice and denied me any chance for justice.

"Disney Hilton Orlando encourages employees to steal from guests! " Read full review on TripAdvisor 1/4/2008 Vote

5. I wasn`t surprised and I knew it was my mistake, however the way the hotel handled this was a nightmare.

"Disney Hilton Orlando encourages employees to steal from guests! " Read full review on TripAdvisor 1/4/2008 Vote

6. When I discovered my mistake (about 2 hours later) I ran up to my room and discovered the room had just been cleaned and my earrings were gone.

"Disney Hilton Orlando encourages employees to steal from guests! " Read full review on TripAdvisor 1/4/2008 Vote

7. My husband and I are both patient and understanding people, we know that mistakes are made and that shuttles get misdirected and phones get lost in the shuffle.

"Hotel itself is wonderful- certain staff needs to get their act together " Read full review on TripAdvisor 4/10/2007 Vote

8. They didn`t offer to put us up in a different hotel, didn`t give us a voucher for a free meal - they didn`t do ANYTHING to make their mistake right.

"A smoker`s paradise - disgusting for the rest of us " Read full review on TripAdvisor 11/7/2006 Vote

9. When I first realized their mistake, I complained to the valet manager who just shrugged his shoulders and told me to take a cab.

"The good, the bad and the ugly " Read full review on TripAdvisor 7/16/2006 Vote

10. 00 extra charge that the hotel immediately removed because we were charged by mistake.

Read full review on MyTravelGuide 11/4/2005 Vote