OHANA Waikiki West, Honolulu, Rude

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OpinionWell
Rank

27th

Out of 165

OHANA Waikiki West	Average Price: $102 Check Rates

Hotel Class:

2330 Kuhio Avenue

Honolulu, 96815 View map

2-Star Hotel Rank: 6 of 51
Average review rating: 3.3

OpinionWell Value Index: 5

Traveler reviews analyzed: Expedia (69) , MyTravelGuide (8) , Travelocity (45) , TripAdvisor (594) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit small (5) annoy (17) avoid (18) awful (11) bad (59) bed bugs (7) big deal (9) broken (6) bug (6) complain (31) complaint (26) cope (5) cramped (7) dated (34) dingy (8) dirty (41) disappoint (21) disgust (7) expensive (36) filthy (14) frustrated (6) gross (6) hard (41) hardly (12) horrible (25) inconvenient (5) issue (28) loud (37) mold (32) negative (15) nightmare (7) noise (126) noisy (66) outdated (23) peeling (8) poor (8) problem (70) rock (7) rude (28) sick (5) slow (83) smell (56) smoker (9) terrible (7) tiny (31) uncomfortable (13) unfortunate (8) worn (17) worst (25) wrong (12)

Rude	Appears in 30 comments.

The following words were used in comments with Rude:
bar (3) beach (2) car (4) cares (3) clerk (3) desk (10) extremely (2) friendly (3) helpful (5) hotel (6) loud (2) maid (2) park (2) rental (2) room (5) service (2) staff (10) street (2) well (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Pool was very cold and bar staff were almost rude in their manner.

"Over priced for below standard hotel " Read full review on TripAdvisor 1/13/2012 Vote

2. On arrival the front desk staff were quite rude, seemed bored and had unprofessional conversations the length of our check in.

"More like a backpackers " Read full review on TripAdvisor 1/13/2012 Vote

3. Staff at the desk and Outrigger desk didn't want anything to do with you if you weren't buying anything, in fact they were rude.

"close to everything " Read full review on TripAdvisor 1/12/2012 Vote

4. One lady at the front desk was rude and very unprofessional.

"Old, smelly and poor customer service " Read full review on TripAdvisor 12/16/2011 Vote

5. When we first checked into our 2 rooms the gentleman helping us made us feel that we were interupting his life, he was slow and VERY RUDE.

"Old Hotel, Decent Price, Poor Customer Service " Read full review on TripAdvisor 12/4/2011 Vote

6. The man working was very rude, and could care less about helping us out.

"Great Location! " Read full review on TripAdvisor 11/30/2011 Vote

7. To be specific Donna at the front desk was quite rude and abrupt when just asking a general question.

"Bad Service " Read full review on TripAdvisor 11/24/2011 Vote

8. So many times I find people that are suppose to help to be rude or too sweet which is usually perceived as insincere.

"Excellent Customer Service " Read full review on TripAdvisor 10/10/2011 Vote

9. One receptionist was very rude when we asked for help to find somewhere,the bell staff however very helpful.

"Hotel on Sleazy Street " Read full review on TripAdvisor 10/9/2011 Vote

10. The front desk, her name is Kea, she was extremely rude.

"Rude customer service " Read full review on TripAdvisor 10/5/2011 Vote