The Kent, Miami Beach, Complain

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OpinionWell
Rank

26th

Out of 56

The Kent	Average Daily Rate: NA Check Rates

Hotel Class:

1131 Collins Avenue

Miami Beach, 33139 View map

2-Star Hotel Rank: 6 of 52
Average review rating: 3.61

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (41) , MyTravelGuide (1) , Travelocity (7) , TripAdvisor (92)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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apologetic (1) avoid (2) bad (12) badly (3) broken (3) bugs (2) complain (4) dingy (3) dirty (11) disappoint (7) disgust (9) disturbing (2) dump (2) expensive (7) filthy (6) frustrated (2) fussy (2) gross (3) hard (6) hardly (2) horrible (3) issue (5) lack (3) loud (10) nasty (3) negative (4) noise (20) noisy (9) odor (2) outdated (2) poor (5) poorly (2) problem (12) rude (7) scary (4) shame (1) slow (2) smell (24) stain (2) terrible (4) tiny (5) ugly (1) unbearable (1) uncomfortable (2) unfriendly (1) urine (3) weird (1) worn (3) worst (4) wrong (4)

Complain

Appears in 6 comments.

The following words were used in comments with Complain:
gym (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This led us to believe that not only were we no the first to call and complain but that they had no intention of actually correcting the problem.

"Do Wth It What You Will but Consider Yorself Warned " Read full review on TripAdvisor 7/6/2009 Vote

2. Pros: I complained, the staff acknowledged what happened without an argument (I guess they know about the walls.

"Watch out for the paper-thin walls! " Read full review on Expedia 3/30/2009 Vote

3. My only complain is that the Hotel doesn't have a gym, but with Miami's weather I did workout outdoors, but it (gym) could be a extra facility for the guests.

"Good times " Read full review on Travelocity 1/1/2009 Vote

4. No one ever came to check the unit; even after we complained a second time the next morning.

"Lack of service " Read full review on TripAdvisor 5/11/2007 Vote

5. My wife and I complained about the broken stereo to the front desk, but nothing was ever done about it.

"not recommended " Read full review on TripAdvisor 1/2/2007 Vote

6. Others were also complaining about the staff there.

"Change hotel personnel " Read full review on Expedia 7/15/2006 Vote