Hyatt Regency Maui Resort & Spa, Lahaina, Rude

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Rank

3rd

Out of 91

Hyatt Regency Maui Resort & Spa	Average Price: $420 Check Rates

Hotel Class:

200 Nohea Kai Drive

Lahaina, 96761 View map

4-Star Hotel Rank: 2 of 12
Average review rating: 4.17

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (141) , MyTravelGuide (166) , Travelocity (40) , TripAdvisor (1565) , YahooTravel (80)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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annoy (35) avoid (34) awful (31) bad (144) big deal (35) broken (20) chipped (17) complain (87) complaint (51) dated (73) difficult (47) dirty (45) disappoint (188) disgust (16) downside (23) expensive (233) hard (80) hardly (18) hassle (21) horrible (35) inconvenient (25) issue (115) lack (42) loud (44) mistake (14) mold (22) negative (108) noise (104) noisy (37) outdated (33) overpriced (42) poor (36) pricey (78) problem (199) ridiculous (44) rock (136) rough (19) rude (43) sad (19) sick (20) slow (37) smell (60) terrible (37) tiny (36) too small (14) uncomfortable (25) unfortunate (48) worn (19) worst (36) wrong (33)

Rude	Appears in 54 comments.

The following words were used in comments with Rude:
desk (6) experience (3) food (5) friendly (3) great (4) helpful (3) honeymoon (5) hotel (3) management (5) never (3) not (20) park (5) personable (3) quickly (2) resort (3) room (5) service (5) staff (18) thought (3) valet (8)

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1. Also , each time I wanted to speak directly to Ging Ging ,who booked our excursion, she was never available and I was rudely dismissed by an agent.

"BEWARE OF BOOKING EXCURSIONS " Read full review on TripAdvisor 4/7/2012 Vote

2. all the staff is rude, our experience was horrible i wouldn't go there if my life depended on it.

"worst hotel and service i have ever experienced " Read full review on TripAdvisor 4/2/2012 Vote

3. This has been the least special honeymoon possible- thanks to rude and ignorant staff at the Hyatt that left me in tears.

"A very underwhelming honeymoon " Read full review on TripAdvisor 1/19/2012 Vote

4. the rear lot is now valet only and the valet staff was 'curt' at best and bordered on 'rude' at worst.

"Disappointed this trip " Read full review on TripAdvisor 11/30/2011 Vote

5. The doctors are great but the receptionist is as rude as they come.

"Just don't get sick " Read full review on TripAdvisor 11/25/2011 Vote

6. First I've traveled a lot and never have I ever experienced the rudeness of trying to check in early.

"All they have is a slide and a lot of kids! " Read full review on TripAdvisor 11/3/2011 Vote

7. The staff is nothing but rude, inconsiderate and non-empathetic.

"Worst hotel ever! " Read full review on TripAdvisor 10/25/2011 Vote

8. We found the pool attendants just a bit brusque if not slightly rude about the policy.

"Beautiful grounds, friendly & courteous service, lovely vacation " Read full review on TripAdvisor 9/27/2011 Vote

9. The staff was friendly and apologetic about it at the time, but I just called back two weeks later (it's still not found) and Kirsten, the front desk manager, was extremely rude and unhelpful.

"Be Careful " Read full review on TripAdvisor 9/1/2011 Vote

10. The motel did not charge for valet parking under these curcumstance, but some of the valet staff were absolutely rude and it became a major annoyance.

"Very Nice " Read full review on TripAdvisor 8/31/2011 Vote