El Cortez Hotel And Casino, Las Vegas, Complain

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OpinionWell
Rank

71st

Out of 481

El Cortez Hotel And Casino	Average Price: $49 Check Rates

Hotel Class:

600 Fremont Street

Las Vegas, 89101 View map

2-Star Hotel Rank: 9 of 99
Average review rating: 3.81

OpinionWell Value Index: 9

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (120) , TripAdvisor (309)

SAFE TO BOOK ? (2/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Remodeling, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (8) awful (12) bad (42) bed bugs (4) big deal (6) complain (15) complaint (13) crap (11) dated (8) dirty (9) disappoint (10) disgust (3) disturbing (5) downside (4) dump (4) expensive (11) hard (23) hassle (3) hate (6) horrible (5) issue (18) lack (6) loud (16) mad (3) mistake (10) negative (7) noise (38) noisy (13) odor (8) overpriced (3) poor (9) problem (50) rat (6) rock (8) rude (8) sad (5) slow (19) smell (61) smoker (10) terrible (8) tiny (9) uncomfortable (7) unfortunate (10) unfriendly (3) unsafe (10) weird (4) worn (7) worst (10) would have liked (4) wrong (11)

Complain

Appears in 15 comments.

The following words were used in comments with Complain:
desk (2) not (5) personable (2) poor (2) service (2)

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1. The only thing that we complain is the 'non-smoking' thing.

"Very good for the price " Read full review on TripAdvisor 11/8/2011 Vote

2. This person did not arrive so when my husband went out for his cigarette he complained to the woman at the front desk about our disappointment in the poor service and within about 10 minutes the maid was at the door with glasses.

"Housekeeping services left something to be desired. " Read full review on TripAdvisor 10/22/2011 Vote

3. I am not normally a fussy person or one to complain but this time I felt strongly about the poor housekeeping service and this place being advertised as the only 'boutique hotel' in the Freemont district.

"Housekeeping services left something to be desired. " Read full review on TripAdvisor 10/22/2011 Vote

4. thus cheap (35 us) so nothing to complain especially.

"old and dark rooms at low prices " Read full review on TripAdvisor 9/7/2011 Vote

5. Ate there food was real good but that ended my gambling and i am not one to complain but that really bothered me for peanuts.

"Nice time but card desk not to helpful! " Read full review on TripAdvisor 4/28/2011 Vote

6. We complained and they asked them to turn down the music they did for maybe 10 minutes and then blaring again finally asked to be moved at 2 am since they were not going to make them stop.

"Worst Hotel Experience Ever! " Read full review on TripAdvisor 1/14/2011 Vote

7. My companion was my son (34) and as I usually pay for everything -he was the one who complained about the smell etc of the casino--go figure.

"Nice Surprise " Read full review on TripAdvisor 12/13/2009 Vote

8. For the price I paid, I can not complain.

"El Cortez Hotel and Casino " Read full review on Expedia 10/13/2009 Vote

9. I didn't complain, but if I did I think they would have moved me.

"Nice place to stay, for the price. " Read full review on Expedia 9/30/2009 Vote

10. The only complain we had was that my husband went down to the casino a few times and no one offer him a drink.

"A hotel where I can go back to, and enjoy the stay " Read full review on TripAdvisor 3/29/2009 Vote