Kauai Sands Hotel, Kapaa, Complain

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OpinionWell
Rank

5th

Out of 41

Kauai Sands Hotel	Average Price: $81 Check Rates

Hotel Class:

420 Papaloa Road

Kapaa, 96746 View map

2-Star Hotel Rank: 1 of 7
Average review rating: 3.56

OpinionWell Value Index: 10

Traveler reviews analyzed: Expedia (138) , Travelocity (18) , TripAdvisor (210) , YahooTravel (22)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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avoid (2) bad (25) bare (2) bed bugs (9) big deal (2) broken (8) bug (11) complain (7) complaint (5) dangerous (3) dated (28) depress (2) dirty (5) disappoint (14) disgust (6) dump (4) expensive (12) filthy (4) forewarned (2) hard (12) horrible (4) ignored (3) issue (10) lack (4) loud (5) mess (3) mildew (2) mold (11) negative (4) noise (5) noisy (4) outdated (7) poor (4) problem (22) ridiculous (2) roach (16) rock (2) rough (4) rude (3) sad (6) shock (2) smell (14) terrible (4) tiny (4) uncomfortable (5) unfortunate (3) weird (4) worn (4) worst (5) wrong (3)

Complain

Appears in 7 comments.

The following words were used in comments with Complain:
bug (2) hotel (2) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Called Travelocity and complained in the morning.

"This hotel is the worst hotel I have ever stayed in - experienced traveler " Read full review on TripAdvisor 9/21/2011 Vote

2. I am sure the hotel service knew about the bed bugs because I saw a review complaining about them - I just chose not to listen because I thought it would be a slim chance that I would get it.

"Nice place but not worth the bed bugs " Read full review on TripAdvisor 8/6/2011 Vote

3. Upon check out I complained , staff offered to fill out a complaint form .

"Never again ! " Read full review on TripAdvisor 4/22/2011 Vote

4. We got on a shuttle to the airport and the woman said she's never heard good things about this hotel and that people always complain about the bugs.

"Please please please DO NOT stay here " Read full review on TripAdvisor 12/29/2010 Vote

5. some complain because they don't want to pay $$$ but expect a full resort.

"you get what you pay for! " Read full review on Travelocity 9/1/2009 Vote

6. When i called the desk to complain about it, i got a kind of surly "you have to let it run, sir" which tells me i wasn't the first/only to complain about it.

"Trying to save $$ " Read full review on Expedia 2/25/2009 Vote

7. A customer was complaining about something she got charged for that wasn't in the contract and none of the staff was willing to work with her.

"A dump! " Read full review on TripAdvisor 9/17/2006 Vote