6. i was looking forward to staying at the Se' based on a friend that lives in San Diego my first choice was the W i will start with arrival as you get out of taxi you are greeted by several blocks of homeless people and panhandlers did not feel safe at all then we checked in was pleasantly surprised to get a free upgrade to upper floors then off to our room with a beautiful view of neighboring rooftops with no possible view of any city lights i must say the bed was very nice ok it was late woke up to a lukewarm to cold shower on our way out talked to reception and asked if they could fix problem woke up next morning to a cold shower we had a later flight so i called front desk and asked for a late checkout a very snippy young girl said best we can do is 1pm hard to believe because hotel was empty so we took our bags downstairs and checked them into secure closet came back for our bags of course they mixed up our bags with some one Else's finally got correct bags bell man informed us our taxi was outside on our way out we were greeted by a homeless man taking a pee right outside the hotel front door on the tree in sidewalk overall one of the worst experience i have had in a four star hotel i would also like to say for the record i have traveled all over the world always stay in four star hotels and it is not unusual to have some inconvenience's this hotel needs tremendous improvement my suggestion is stay somewhere else and save your money.