9. Im thinking of a broken AC fan, which made a noise like a jet - we had to call the desk to figure out how to turn it off, a leaky faucet in the bathroom that left a pool of water on the lovely stone vanity, veneer damage that had not been repaired on the attractive furniture and a missing pull in our son`s room, towells that were not replenished, WIFI down in the rooms, and some staff that were, to my taste, inappropriately informal in behavior.