10. Room was noisy, some items (like the phone) were broken, maid didn't show up one day, 'continental breakfast' was included - consisted of 2 small gas station like pastries, 6 1/8 ' slices of old fruit & 1/4 of a strawberry & were given a check for $0 (I presume for tip, even though we got it to go & went down ourselves to get it).