The Lotus at Diamond Head, Honolulu, Complain

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Rank

23rd

Out of 165

The Lotus at Diamond Head	Average Price: $296 Check Rates

Hotel Class:

2885 Kalakaua Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 11 of 17
Average review rating: 3.58

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (243) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complain

Appears in 7 comments.

The following words were used in comments with Complain:
club (2) floor (2) hotel (2) management (2) much (3) night (5) not (5) smoke (2)

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1. ( however the entire hotel will be renovated, with flat screens ect by next year)Not too much to complain about considering.

"Boutique hotel amazing staff! " Read full review on TripAdvisor 1/24/2012 Vote

2. The view was partially obstructed by a condo building, and we did look down onto a rooftop parking lot, but it was not anything to complain about.

"If you like a quiet hotel away from the hustle and bustle of Waikiki, Lotus is a good choice. " Read full review on TripAdvisor 4/1/2010 Vote

3. In addition, there was a night club on the second floor which made a lot of noice on Friday and Saturday nights up to 1 or 2 AM and when we complained about it they said they could not do anything about moving us to higher level or reducing the night club noice.

"Not worth it " Read full review on Expedia 8/8/2009 Vote

4. The two biggest complains I had with W is that it was not close to much of anything, and the hotel does not have a pool.

"Not your typical W " Read full review on TripAdvisor 10/15/2008 Vote

5. When I complained we had been charged for all 6 nights even though one night was supposed to be free, the Manager told me we had used too much stationary, soaps & toilet paper & that the room smelled like smoke (we don't smoke).

"Horrible Hotel " Read full review on TripAdvisor 10/9/2008 Vote

6. We complained, but it never got fixed.

"Not what you expect from a W " Read full review on TripAdvisor 2/23/2007 Vote

7. Manager made it worse by telling me 'nobody above the 4th floor has ever complained.

"Lovely but Loud! " Read full review on TripAdvisor 7/2/2006 Vote