The Lotus at Diamond Head, Honolulu, Complaint

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Rank

23rd

Out of 165

The Lotus at Diamond Head	Average Price: $296 Check Rates

Hotel Class:

2885 Kalakaua Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 11 of 17
Average review rating: 3.58

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (32) , MyTravelGuide (15) , Travelocity (2) , TripAdvisor (243) , YahooTravel (15)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 9 comments.

The following words were used in comments with Complaint:
complaints (9) hotel (2) management (2) room (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Only minor complaint was that the internet was slow - they may have a speed limit as most hotels do.

"Loved it! " Read full review on TripAdvisor 5/21/2012 Vote

2. My only complaint is the location.

"Good but away from Waikiki " Read full review on TripAdvisor 4/29/2012 Vote

3. The only complaints about the room, was that the TV was old, as was the fridge.

"Boutique hotel amazing staff! " Read full review on TripAdvisor 1/24/2012 Vote

4. - The front desk staff, although nice, was not responsive to complaints about the room smell, or the desire to change rooms.

"Lotus Let-Down " Read full review on TripAdvisor 7/7/2011 Vote

5. I found that the rooms are quite large but it might be because it was missing clothes drawers which is my only complaint.

"Quieter side of Waikiki " Read full review on TripAdvisor 6/13/2011 Vote

6. - After I made a number of complaints, the hotel manager credited me with some Starwood points the next morning for future use.

"W Honolulu is a converted budget-motel with some W-ish touch " Read full review on TripAdvisor 6/1/2007 Vote

7. Here are some of my observations; you can call them complaints.

"W Honolulu is a converted budget-motel with some W-ish touch " Read full review on TripAdvisor 6/1/2007 Vote

8. My only complaint was that my room wasn't as clean or fresh as other W.

"Had a Great TIme! " Read full review on TripAdvisor 12/4/2005 Vote

9. The management handled my complaints very well, and I appreciate that.

"Beware of the disco/restaurant " Read full review on TripAdvisor 4/29/2004 Vote