Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Wrong

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) annoy (6) arrogant (2) avoid (3) awful (7) bad (15) badly (2) bit dated (2) broken (7) complain (6) complaint (9) dated (3) depressing (2) difficult (3) dirty (8) disappoint (17) dismal (3) expensive (47) frustrated (2) hard (9) hardly (6) hassle (3) issue (8) lack (7) loud (13) lousy (2) mediocre (5) negative (12) noise (30) noisy (8) outdated (2) outrageous (5) overpriced (4) poor (3) pricey (8) problem (15) ridiculous (4) roach (4) rock (5) rude (4) shock (7) slow (6) smell (5) stink (3) terrible (2) tiny (2) unfriendly (2) worn (3) worst (9) wrong (4)

Wrong

Appears in 5 comments.

The following words were used in comments with Wrong:
adult (2) basic (2) buffet (2) room (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. the attitude is wrong here, it's just so untypical of HGVC, of Hilton and of Hawaii.

"I'd rather stay at Hilton rather than HGVC @ Hilton Hawaiian Village " Read full review on TripAdvisor 2/9/2012 Vote

2. And she tells us that she's superduper sorry, but the saleslady was wrong, shouldn't have told us we'd be getting anything more than the most basic room, and basically that we need to suck it up and deal, the 80 buck upgrade is her best offer.

"Lack of communication, bait and switch, AND lousy customer service? Awesome! " Read full review on TripAdvisor 11/26/2011 Vote

3. it seems this year something has gone wrong.

"HGVC Kalia: still ok, but not exactly luxurious " Read full review on TripAdvisor 12/25/2008 Vote

4. However, the receptionist literally whined that our reservation was only for two adults and there were obviously four adults (wrong.

"A Letdown! " Read full review on YahooTravel 6/17/2008 Vote

5. We tried eating at their Rainbow Lanai restaurant to get the Hawaiian buffet but their in-room info about this was wrong (Hawaiian buffets are NOT on Tuesday).

"OK place to stay " Read full review on YahooTravel 4/12/2005 Vote