Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Rude

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) annoy (6) arrogant (2) avoid (3) awful (7) bad (15) badly (2) bit dated (2) broken (7) complain (6) complaint (9) dated (3) depressing (2) difficult (3) dirty (8) disappoint (17) dismal (3) expensive (47) frustrated (2) hard (9) hardly (6) hassle (3) issue (8) lack (7) loud (13) lousy (2) mediocre (5) negative (12) noise (30) noisy (8) outdated (2) outrageous (5) overpriced (4) poor (3) pricey (8) problem (15) ridiculous (4) roach (4) rock (5) rude (4) shock (7) slow (6) smell (5) stink (3) terrible (2) tiny (2) unfriendly (2) worn (3) worst (9) wrong (4)

Rude	Appears in 5 comments.

The following words were used in comments with Rude:
bar (2) hotel (2) pool (2) staff (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. All the staff, except the rude woman, at check in were wonderful.

"Hilton luau stinks " Read full review on TripAdvisor 9/19/2011 Vote

2. Our experience with the hotel staff ranged from very warm and helpful to outright rude.

"Customer Service needs work " Read full review on TripAdvisor 3/1/2011 Vote

3. But at all the other shops we visited, once the employees realized that you were just looking, or didnt intend to spend any money, they were all very rude.

"WASTE OF TIME AND MONEY " Read full review on YahooTravel 7/14/2009 Vote

4. The second sadest thing was the staff work at the bar by the pools especialy bartenders from both the bars tapa pool and one by the beach is too rude they are not friendly or iformative about the hotel facility the only answer was i dont know .

"i am not sure if i will go back " Read full review on YahooTravel 5/4/2008 Vote

5. People are rude, Service is SUB-SUB par.

"Horrid Hawaiian Village " Read full review on YahooTravel 5/16/2005 Vote