Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Shock

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) annoy (6) arrogant (2) avoid (3) awful (7) bad (15) badly (2) bit dated (2) broken (7) complain (6) complaint (9) dated (3) depressing (2) difficult (3) dirty (8) disappoint (17) dismal (3) expensive (47) frustrated (2) hard (9) hardly (6) hassle (3) issue (8) lack (7) loud (13) lousy (2) mediocre (5) negative (12) noise (30) noisy (8) outdated (2) outrageous (5) overpriced (4) poor (3) pricey (8) problem (15) ridiculous (4) roach (4) rock (5) rude (4) shock (7) slow (6) smell (5) stink (3) terrible (2) tiny (2) unfriendly (2) worn (3) worst (9) wrong (4)

Shock

Appears in 7 comments.

The following words were used in comments with Shock:
beach (2) bedroom (2) company (2) expense (2) holiday (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I know you're shocked.

"Lack of communication, bait and switch, AND lousy customer service? Awesome! " Read full review on TripAdvisor 11/26/2011 Vote

2. How can you be so shocked and surprised at the crowds, noise, hustle and bustle, expense etc.

"Wonderful Vacation Experiences " Read full review on TripAdvisor 4/28/2011 Vote

3. One bedroom unit - Lagoon Tower:shocked & dismayed that the Hilton Grand Vacation Club showcases themselves so positively when the one bedroom we were assigned in the Lagoon Tower looks & feels dismal, is dirty, old and furnished with quite ugly and depressing gold furniture & rugs.

"2 star rating " Read full review on TripAdvisor 3/7/2011 Vote

4. The spa itself I guess is a separate company (Mandara}The waiting area downstairs is co-ed which I don't particularly like and The girl that was assigned to me looked shocked when I asked for a firm massage.

"Love this property,but not the spa..... " Read full review on TripAdvisor 1/4/2011 Vote

5. When we arrived - our shocking bad holiday company screwed up and cancelled our stay here (I would never recommend using Kuoni to travel with).

"Absolutely INCREDIBLE.. most memorable hotel I've stayed in! " Read full review on TripAdvisor 7/14/2009 Vote

6. So to sum up , Expedia were magic , AA were great , Hotel was fab but really expensive , beach and water was not as advertised in the brochures and the vagrants and beach bums were a shock , Honolulu is mainly Japanese orientated an was extremely up-market and the food was burgers or starve and as long as you followed the 1001 rules and regs of the Island then all was OK , so all in all I would rate this as a 6/10 holiday , wouldn't go again but glad I did to see it for myself .

"Fab Hotel , nice place , expensive prices " Read full review on TripAdvisor 11/18/2008 Vote

7. we came from four nights in Kauai and were a little shocked at the congestion and the crowds.

"Everything you can imagine, not for relaxation " Read full review on TripAdvisor 10/26/2008 Vote