Hilton Grand Vacations Club at Hilton Hawaiian Village, Honolulu, Lack

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OpinionWell
Rank

47th

Out of 165

Hilton Grand Vacations Club at Hilton Hawaiian Village	Average Price: $296 Check Rates

Hotel Class:

2003 KALIA Road

Honolulu, 96815 View map

3-Star Hotel Rank: 9 of 20
Average review rating: 4.3

OpinionWell Value Index: 1

Traveler reviews analyzed: Expedia (5) , Travelocity (3) , TripAdvisor (151) , YahooTravel (216)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) annoy (6) arrogant (2) avoid (3) awful (7) bad (15) badly (2) bit dated (2) broken (7) complain (6) complaint (9) dated (3) depressing (2) difficult (3) dirty (8) disappoint (17) dismal (3) expensive (47) frustrated (2) hard (9) hardly (6) hassle (3) issue (8) lack (7) loud (13) lousy (2) mediocre (5) negative (12) noise (30) noisy (8) outdated (2) outrageous (5) overpriced (4) poor (3) pricey (8) problem (15) ridiculous (4) roach (4) rock (5) rude (4) shock (7) slow (6) smell (5) stink (3) terrible (2) tiny (2) unfriendly (2) worn (3) worst (9) wrong (4)

Lack	Appears in 11 comments.

The following words were used in comments with Lack:
hotel (2) lacking (11) most (2) not (4) room (2) service (5) staff (2)

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1. One complaint is the lack of hot tubs / whirlpools.

"6 Nights at the HHV Lagoon Tower - 2 BR unit " Read full review on TripAdvisor 4/18/2012 Vote

2. Yet not totally unique to that venue, most all food / drink outlet staff display the same lack of quality service.

"Lacks great service & Over crowded " Read full review on TripAdvisor 7/16/2011 Vote

3. Regardless of time of day, or shift, employees are not attentive, lack professional mannerisms in service, and generally display an unhappy - uncaring attitude.

"Lacks great service & Over crowded " Read full review on TripAdvisor 7/16/2011 Vote

4. The rooms are nicely decorated but lack the essential kitchen tools and hotel room amenities.

"Only If You Love The City! " Read full review on TripAdvisor 3/6/2011 Vote

5. I am always surprised at how lacking the spa services are.

"Love this property,but not the spa..... " Read full review on TripAdvisor 1/4/2011 Vote

6. I would return but I am bummed about the lack of help when we got stuck another night.

"One of the Top Spots " Read full review on TripAdvisor 8/17/2009 Vote

7. Most of the staff were lacking any 'Aloha spirit', if not downright miserable, and getting any sort of decent 'perks' from our Diamond Hilton Honors membership was not possible (OK, boiled eggs and fruit for breakfast, wow).

"Not what it used to be " Read full review on YahooTravel 8/12/2009 Vote

8. They aren't as big or as 'exciting' as the grand Hilton, but what they lack in substance they more than make up for in service - something the Hilton could learn from.

"Don't be fooled! " Read full review on YahooTravel 8/30/2008 Vote

9. First - the lack of service.

"Don't be fooled! " Read full review on YahooTravel 8/30/2008 Vote

10. I think it was the lack of control they had over the international guests.

"Average " Read full review on YahooTravel 2/2/2006 Vote