New Otani Kaimana Beach Hotel, Honolulu, Problem

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Rank

42nd

Out of 165

New Otani Kaimana Beach Hotel	Average Price: $188 Check Rates

Hotel Class:

2863 KALAKAUA Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (3) annoy (2) avoid (10) bad (11) badly (2) bed bugs (2) big deal (2) bit dated (8) chipped (3) complain (9) complaint (3) cram (2) dated (13) difficult (2) dirty (6) disappoint (7) downside (6) dreadful (2) expensive (27) filthy (2) hard (12) hardly (4) hectic (3) horrible (5) inconvenient (5) issue (10) lack (5) loud (14) mess (2) mistake (3) nasty (2) negative (12) noise (29) noisy (9) outdated (7) overpriced (6) poor (3) pricey (5) problem (19) ridiculous (5) rude (4) shock (3) slow (8) smell (2) terrible (2) tiny (18) uncomfortable (3) worn (6) wrong (3)

Problem

Appears in 23 comments.

The following words were used in comments with Problem:
$ (2) company (2) desk (2) fee (2) helpful (2) hotel (5) never (2) not (6) park (3) pretty (2) queen (2) room (7) service (5) small (4) staff (2) standard (2) valet (4)

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1. I am sure that this is a temporary problem but if you plan a visit soon, it would be a good idea to check on the status of the renovations.

"Outstanding hotel on the quiet end of Waikiki " Read full review on TripAdvisor 4/27/2012 Vote

2. The first two days there was no hot water in the hotel, some boiler problem and we felt the management did not properly respond to our concerns so we moved to the New Otani which was approximately half the cost.

"Incredible Views " Read full review on TripAdvisor 2/15/2012 Vote

3. The problem is that there aren't enough seats to accommodate all guests and opens only at 7 am so you either book in advance or you will queue for a loooong time.

"Good hotel with some comments.. " Read full review on TripAdvisor 2/12/2012 Vote

4. The first problem is that this hotel is somewhat away from Waikiki so you really need a car to get around.

"Good hotel with some comments.. " Read full review on TripAdvisor 2/12/2012 Vote

5. Also the rooms are very nice but very small , but after all you're in Hawaii , how much time do you plan on hanging out in your room? I should also mention that this is a Japanese owned property and the headquarters are in Japan- should you encounter a problem - you are out of luck.

"Perfect boutique hotel " Read full review on TripAdvisor 11/28/2011 Vote

6. We spent our days sightseeing, so it wasnt a problem.

"Practical, good for sleeing and bathing. " Read full review on TripAdvisor 7/27/2011 Vote

7. Breakfast was alright and check out was not a problem.

"Not bad but not excellent. " Read full review on TripAdvisor 6/6/2010 Vote

8. My only problem with the stay was the poor service we received on check-in, when we tried to confirm that we were getting a king or queen.

"Nice hotel, service is mediocre " Read full review on TripAdvisor 11/29/2009 Vote

9. Apparently this is a growing problem in ALL hotels though, so I can't blame the staff or house keeping services as they went above and beyond to do their job.

"I would try it again, staff was extremely friendly, nice location. " Read full review on Expedia 7/29/2009 Vote

10. Not a problem at all, they moved us the next day when the room was available.

"Wonderful " Read full review on Expedia 2/18/2009 Vote