New Otani Kaimana Beach Hotel, Honolulu, Horrible

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Rank

42nd

Out of 165

New Otani Kaimana Beach Hotel	Average Price: $188 Check Rates

Hotel Class:

2863 KALAKAUA Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (3) annoy (2) avoid (10) bad (11) badly (2) bed bugs (2) big deal (2) bit dated (8) chipped (3) complain (9) complaint (3) cram (2) dated (13) difficult (2) dirty (6) disappoint (7) downside (6) dreadful (2) expensive (27) filthy (2) hard (12) hardly (4) hectic (3) horrible (5) inconvenient (5) issue (10) lack (5) loud (14) mess (2) mistake (3) nasty (2) negative (12) noise (29) noisy (9) outdated (7) overpriced (6) poor (3) pricey (5) problem (19) ridiculous (5) rude (4) shock (3) slow (8) smell (2) terrible (2) tiny (18) uncomfortable (3) worn (6) wrong (3)

Horrible

Appears in 5 comments.

The following words were used in comments with Horrible:
customer (2) service (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Seriously? The customer service was absolutely horrible.

"Rooms dumpy and not renovated " Read full review on TripAdvisor 5/3/2011 Vote

2. The sink, single, made a horrible noise when you turned the water on and the air conditioner also made a racket.

"Rooms dumpy and not renovated " Read full review on TripAdvisor 5/3/2011 Vote

3. Our bed was HORRIBLE.

"not impressed, but it was ok. " Read full review on Expedia 7/14/2009 Vote

4. We accepted and told the receptionist about our horrible experience in Atlanta where our plane was delayed 4 hours due to a fuel leak and we spent 13 hours on the plane.

"Absolutely Wonderful " Read full review on TripAdvisor 3/20/2009 Vote

5. I booked this hotel and had concerns after reading all of the other reviews stating that the rooms were antiquated and customer service was horrible.

"Great, small and quiet hotel " Read full review on TripAdvisor 5/16/2008 Vote