New Otani Kaimana Beach Hotel, Honolulu, Complain

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Rank

42nd

Out of 165

New Otani Kaimana Beach Hotel	Average Price: $188 Check Rates

Hotel Class:

2863 KALAKAUA Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (3) annoy (2) avoid (10) bad (11) badly (2) bed bugs (2) big deal (2) bit dated (8) chipped (3) complain (9) complaint (3) cram (2) dated (13) difficult (2) dirty (6) disappoint (7) downside (6) dreadful (2) expensive (27) filthy (2) hard (12) hardly (4) hectic (3) horrible (5) inconvenient (5) issue (10) lack (5) loud (14) mess (2) mistake (3) nasty (2) negative (12) noise (29) noisy (9) outdated (7) overpriced (6) poor (3) pricey (5) problem (19) ridiculous (5) rude (4) shock (3) slow (8) smell (2) terrible (2) tiny (18) uncomfortable (3) worn (6) wrong (3)

Complain

Appears in 16 comments.

The following words were used in comments with Complain:
bad (2) bed (2) comfortable (3) desk (2) hotel (4) not (5) reviews (3) room (6) small (3) smaller (2)

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1. So, I tried to stick it out but the first night, the air conditioner was so loud that it woke me often and I finally went down to the desk to complain at around 4:30 a.

"Rooms dumpy and not renovated " Read full review on TripAdvisor 5/3/2011 Vote

2. I understand for the price you get what you pay for, but the room is basically a bed with a TV across from it and a very small bathroom,I am not one to complain about smaller rooms as long as they are small and comfortable, this one was simply small and smelt very musty and I just couldn't get comfortable, that coupled with the very thin walls which resulted in me hearing my neighbor discussing their plans for the next day with perfect clarity did not help matters.

"Not my cup of Tea " Read full review on TripAdvisor 9/16/2010 Vote

3. so it's hard to complain too much about the room.

"Some good, some bad " Read full review on TripAdvisor 1/12/2010 Vote

4. Hawaii is beautiful so there is little to complain about a great vacation.

"not impressed, but it was ok. " Read full review on Expedia 7/14/2009 Vote

5. The water was not hot, had to complain.

Read full review on MyTravelGuide 2/24/2009 Vote

6. Had some co-workers stay on Waikiki and they complained about the noise and chaos that comes with stayng in the main tourist area.

"Not a business hotel " Read full review on Expedia 12/8/2008 Vote

7. I complained to the front desk that this is not what was pictured online and he told me that I had booked a moderate room.

"Rooms pictured online are not what you get " Read full review on Travelocity 9/1/2008 Vote

8. I could have marked it down for the a/c, but I didn't complain about it to maintenance since I could just leave the patio door open and get all of the ocean breeze I could stand.

"Great, small and quiet hotel " Read full review on TripAdvisor 5/16/2008 Vote

9. Since we were going to be at that hotel such a short time I wasnt going to complain, my husband however was not pleased.

"Perfect Price - Perfect Location " Read full review on TripAdvisor 6/23/2007 Vote

10. For guests who complained about the smaller rooms, go for the older wing facing the Waikiki aquariam.

"Beyond our expectations! " Read full review on YahooTravel 5/7/2007 Vote