New Otani Kaimana Beach Hotel, Honolulu, Issue

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Rank

42nd

Out of 165

New Otani Kaimana Beach Hotel	Average Price: $188 Check Rates

Hotel Class:

2863 KALAKAUA Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 7 of 20
Average review rating: 4.16

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (65) , MyTravelGuide (6) , Travelocity (11) , TripAdvisor (251) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (3) a bit small (3) annoy (2) avoid (10) bad (11) badly (2) bed bugs (2) big deal (2) bit dated (8) chipped (3) complain (9) complaint (3) cram (2) dated (13) difficult (2) dirty (6) disappoint (7) downside (6) dreadful (2) expensive (27) filthy (2) hard (12) hardly (4) hectic (3) horrible (5) inconvenient (5) issue (10) lack (5) loud (14) mess (2) mistake (3) nasty (2) negative (12) noise (29) noisy (9) outdated (7) overpriced (6) poor (3) pricey (5) problem (19) ridiculous (5) rude (4) shock (3) slow (8) smell (2) terrible (2) tiny (18) uncomfortable (3) worn (6) wrong (3)

Issue

Appears in 9 comments.

The following words were used in comments with Issue:
bed (2) hotel (5) management (2) room (3)

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1. The hotel bar stops serving food at 9pm, so this is also an issue if you come back late at night.

"Out of the way, pretty beach " Read full review on TripAdvisor 4/23/2012 Vote

2. We got to the hotel well before our check in and they accommodated to us with no issues even upgrading us to a better room for no extra $ :) Only fault was issue with incorrect card payment though hotel management apologised & rectified it immediately.

"Accommodating! " Read full review on TripAdvisor 10/3/2011 Vote

3. The rooms were dated, and I am not talking 1990's more like the 1970's which I would have no issue with except I found the bed to be rather uncomfortable and the rooms to be very small.

"Not my cup of Tea " Read full review on TripAdvisor 9/16/2010 Vote

4. However, if entertainment isn't an issue then it doesn't matter.

"very quiet and laid back " Read full review on TripAdvisor 4/7/2010 Vote

5. This is a huge issue for me.

"Nice hotel, service is mediocre " Read full review on TripAdvisor 11/29/2009 Vote

6. My issue with this hotel is their absolute lack of customer service and the unbelievable extreme to which this hotel is mis-managed.

"Terrible service, hidden charges, STAY AWAY! " Read full review on TripAdvisor 9/6/2009 Vote

7. The only minor issue I had was the beds.

"Excellent hotel with great location and awesome restaurant " Read full review on TripAdvisor 7/30/2009 Vote

8. None of these issues would prevent me from staying at the New Otani again.

"Happy with the New Otani, would stay again! " Read full review on TripAdvisor 2/15/2009 Vote

9. My husband had to look twice when he saw his first gay couple kissing but he got used to it very quickly so it wasn't an issue.

"Peaceful and quiet with awesome views " Read full review on TripAdvisor 9/9/2008 Vote