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The Royal Palm Hotel
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OpinionWell
Rank
76th
Out of 468
The Royal Palm Hotel
Average Daily Rate: NA
Check Rates
Hotel Class:
1545 COLLINS AVENUE
Miami, 33139
View map
3-Star Hotel Rank:
36 of 122
Average review rating:
3.53
OpinionWell Value Index:
NA
Traveler reviews analyzed:
MyTravelGuide
(
1189
)
,
Travelocity
(
34
)
,
Expedia
(
109
)
,
TripAdvisor
(
308
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
avoid
(7)
awful
(13)
bad
(68)
big deal
(5)
broken
(34)
chipped
(8)
complain
(46)
complaint
(15)
dated
(7)
dingy
(6)
dirty
(101)
disappoint
(21)
disgust
(21)
disturbing
(9)
expensive
(34)
filthy
(33)
gross
(11)
hard
(11)
horrible
(28)
inconvenient
(7)
issue
(18)
loud
(18)
lumpy
(8)
mediocre
(5)
mildew
(13)
mistake
(8)
mold
(16)
nasty
(7)
negative
(13)
noise
(12)
noisy
(10)
odor
(11)
outdated
(7)
overpriced
(8)
poor
(21)
poorly
(8)
problem
(43)
ridiculous
(11)
rude
(33)
shabby
(6)
slow
(7)
smell
(38)
smelly
(7)
terrible
(24)
tiny
(14)
uncomfortable
(6)
unfortunate
(7)
worn
(21)
worst
(26)
wrong
(10)
See more
Rude
Appears in 86 comments.
The following words were used in comments with
Rude:
accommodating
(4)
customer
(5)
desk
(18)
extremely
(6)
guest
(3)
helpful
(5)
hotel
(14)
maid
(3)
management
(6)
much
(4)
need
(7)
not
(24)
pool
(8)
room
(10)
service
(12)
staff
(54)
super
(4)
train
(4)
unhelpful
(7)
well
(3)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
See all
1.
Most of the people I spoke to at the front desk were either
rude
or unhelpful.
"The Royal Dump! "
Read full review
on
TripAdvisor
2/4/2010
Vote
2.
Mediocre service at check in and borderline
rude
valet staff (which is $39/day, by the way).
"Don't trust the pics on the website "
Read full review
on
TripAdvisor
1/9/2010
Vote
3.
All interactions with front desk were terrible, they put me on hold for 20 mins when i was asking for a late checkout, the concierge was super
rude
when asked for restaurant recommendations.
"Don't stay here, awful service, awful rooms, awful everything!!!! "
Read full review
on
TripAdvisor
1/4/2010
Vote
4.
The maids were super
rude
, the first day they didnt clean the room until they were called and then came to the room with a big attitude, second day the first thing she said was 'you finally woke up', seriously.
"Don't stay here, awful service, awful rooms, awful everything!!!! "
Read full review
on
TripAdvisor
1/4/2010
Vote
5.
The only problem we had was with the
rude
maid who wouldnt bring us laundry bags and felt it necessary to ask why we needed them.
"Very Nice "
Read full review
on
TripAdvisor
12/17/2009
Vote
6.
hotel looks fab from the outside however one of the doormen was
rude
and ver unhelpful.
"give the royal palm a miss :-( "
Read full review
on
Expedia
11/4/2009
Vote
7.
The housekeepers were very
rude
, we ask if she could come back she stated 'no I have other rooms to clean' and didnt come back.
"Would never stay here again!!!!!!! "
Read full review
on
TripAdvisor
10/18/2009
Vote
8.
The pool manager is
rude
as well.
"Believe the reviews...NOT a good hotel "
Read full review
on
TripAdvisor
9/8/2009
Vote
9.
The person at the desk for Concierge service was very
rude
and lacked customer service.
"Believe the reviews...NOT a good hotel "
Read full review
on
TripAdvisor
9/8/2009
Vote
10.
Hotel manager extremely
rude
.
"THEFT, AWFUL HOTEL>DO NOT STAY HERE "
Read full review
on
TripAdvisor
8/24/2009
Vote
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