The Royal Palm Hotel, Miami, Complaint

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Rank

76th

Out of 468

The Royal Palm Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1545 COLLINS AVENUE

Miami, 33139 View map

3-Star Hotel Rank: 36 of 122
Average review rating: 3.53

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (109) , MyTravelGuide (1189) , Travelocity (34) , TripAdvisor (308)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Complaint

Appears in 52 comments.

The following words were used in comments with Complaint:
biggest (5) charged (3) complaints (53) hotel (12) informative (3) management (4) new (5) not (6) ocean (3) pool (4) problem (2) room (13) safe (2) small (3) spa (2) staff (3) upgraded (3) view (2) warm (2) website (2)

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1. My only complaint about the Royal Palm is that the room was EXTREMELY cold and there was no way to adjust the temp.

"FRIGID Labor Day Weekend 2010 " Read full review on Expedia 9/15/2010 Vote

2. Don't simply review the hotel's website -- why would so many people make such specific complaints if there was not some truth to them.

"How can they offer rooms in this condition? " Read full review on TripAdvisor 6/16/2010 Vote

3. I have no real complaints about this hotel.

"Great Location, but a bit too expensive for what you get... " Read full review on TripAdvisor 2/10/2010 Vote

4. The hotel was clean and I really have no complaints.

"Great Location, but a bit too expensive for what you get... " Read full review on TripAdvisor 2/10/2010 Vote

5. They served everything there so we ate there several times with no complaints.

"Great location and beach! " Read full review on TripAdvisor 1/26/2010 Vote

6. c) My only complaint: I had already informed the person that I will betravelling with my wife.

"Not Impressed " Read full review on Expedia 1/13/2010 Vote

7. The beach: My biggest complaint is that there are not enough loungers for all of the guests here.

"Royal Palm: Not so 'royal' after all " Read full review on TripAdvisor 1/3/2010 Vote

8. My complaints were listened to politely, but I go no real feel that things would change.

"Please do not be seduced by the good rates and location. Caveat Emptor! " Read full review on TripAdvisor 8/18/2009 Vote

9. However, I had the distinct feeling that management is accustomed to hearing complaints.

"Please do not be seduced by the good rates and location. Caveat Emptor! " Read full review on TripAdvisor 8/18/2009 Vote

10. I had decided to lodge a complaint upon check out.

"Please do not be seduced by the good rates and location. Caveat Emptor! " Read full review on TripAdvisor 8/18/2009 Vote